| A | B |
|---|
| Translate | To change text from one language into another |
| Communication | The exchange of information between a sender and a receiver |
| Nonverbal communication | The exchange of information without using words |
| User name | assigned to someone who uses a computer system or program that identifies the user to the system |
| Active listening | Paying attention to a message, hearing it, and interpreting it correctly |
| Verbal communication | The exchange of information by speaking or writing |
| Bias | An opinion based on something that you think you know, not on the truth. |
| Conflict | A disagreement between two or more people who have different ideas. |
| Diversity | People of many cultures, backgrounds, and abilities living and working together. |
| Prejudice | A negative bias. |
| Problem | Something that blocks you from achieving a goal. |
| Project | An activity with a starting date and an ending date designed to produce a product, service, or specific result. |
| Project management | Using resources such as time, money, and people to plan, organize and complete a project. |
| Project manager | The person responsible for overseeing the project. |
| Wild card character | A typed character such as an asterisk (*) that represents one or more other characters in a string of text. |
| AutoText | A category of building block displayed in the AutoText gallery |
| Building Block | A feature of Microsoft Office 2013 that lets you insert reusable pieces of content such as headers, footers, or tables |
| Employment package | Compensation offered to employees by an employer, usually including salary, insurance, and other benefits. |
| Field | A placeholder used to insert information that changes, such as the date, the time, a page number, or the results of a calculation. |
| Field code | A code that represents the data that Word will display in a document. |
| Field value | The data displayed in a field. |
| Agenda | A list or schedule of activities or topics to be accomplished or discussed. |
| Theme | As set of coordinated colors, fonts, and effects that can be applied to Office 2013 documents. |
