| A | B |
| APE | Alleged Physical Effect |
| NPRM | Non Producted Related Material |
| APD | Alleged Property Damage |
| HP | Hard Pack |
| SP | Soft Pack |
| NAC | Not a Complaint |
| OAC | Other Alleged Complaint |
| CRC | Consumer Response Center |
| KS | King Size |
| LC | Long Cut |
| PFS Web | Priority Fulfilment Services |
| FSF | Field Sales Force |
| AVF | Age Verification Form |
| RPC | Research Panelist Complaints |
| RPE | Research Panelist Employee |
| FDA | Federal Drug Administration |
| DOJ | Department of Justice |
| GIID | Government Issued Identification |
| UPC | Universal Product Code |
| TTB | Alcohol and Tobacco Tax and Trade Bureau |
| BATF | Bureau of Alcohol, Tobacco, Firearms and Explosives |
| FBI | Federal Bureau of Investigation |
| USPS | United States Postal Service |
| OPCO | Operating Company |
| JMC | John Middleton Company |
| PMUSA | Philip Morris USA |
| USSTC | United States Smokeless Tobacco Company |
| TAV | Telephone Age Verify |
| MSA | Master Settlement Agreement |
| MST | Moist Smokeless Tobacco |