| A | B |
| Disability | Continuous time off for employee's own condition |
| Leave | Various federal, state, and client specific options for time away from work |
| Workers Compensation | Work related injury, illness, and/or death |
| Job Accomodation | Request for something to enable the employee to work |
| TPA | Third Party Claims Administrator- Sedgwick |
| Claim | Term used to describe Worker's Compensation, Disability, Leave or other type of case filed with Sedgwick |
| Colleague | Term Sedgwick uses for it's employee's |
| Waiting Period | Amount of time the employee has to be out before Disability benefits begin |
| Intermittent | Claim for time off as needed for treatment and/or illness |
| AP | Action Plan- Tells the next steps for the claim |
| BA | Benefit Approval Note Type- shows claim approval information |
| CM | Claimant Note Type- used when speaking to the claimant or authorized caller |
| CN | Client Note Type- used when speaking with someone from the client |
| MD | Medical Contact Note Type- used when speaking with someone from a providers office |
| DN | Denial Note Type- shows claim denial information |
| Juris | System used to locate existing paid claims |
| TAMS | System used to locate existing unpaid claims |
| SIR | System used to view paperwork received or sent on a claim |
| DCN | Document Control Number- identifies the document you are referencing in SIR |
| Continuous | Time off from work taken in a single block of time |