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Activities
Common Insurance Terms (Distributed/Casualty)
Diagnosis Matching
Diagnosis Matching Activity
IT Set-up SCR Activity
Positive Phrasing Activity Customer Service
Reason for Disability & Definition
Quizzes
AO Team items
AbsenceOne 1/1/2024 Go Live Clients Quiz
BMS-9412 Knowledge Check
Distributed (non-training)
LOB Quiz
Esupport
E-Support Avaya IC Email Channel and Determining LOB Quiz
Mentoring
Mentor Training Knowledge Check
PBC Client Groupings
Beta FIL Central
Beta FIL Central - (copy)
Beta FIL East
Beta NPG Central
Beta NPG North
Beta NPG South
Beta SL Central
Beta SL Central - (copy)
Beta SL East
Beta SL North A
Beta SL North B
Beta SL South
CAL FIL
CAL Standard
Elevated SL
PCQ FIL
PCQ Standard
Specialty
Tesla Refresher Quiz
Z- Archived
Final Exam Tier 1 Timed Multiple Choice (2022) Updated
Final Exam Tier 1 Timed Multiple Choice (2023) - Bank of America
Intermittent/Incidental Absence Quiz
Intermittent/Incidental Absence Quiz - (2019)
Intermittent/Incidental Absence Quiz - (2020)
Intermittent/Incidental Absence Quiz - (2020) - (6 day intake only class)
Intermittent/Incidental Absence Quiz - (2021)
Intermittent/Incidental Absence Quiz - (2022)
Intermittent/Incidental Absence Quiz - (2022)
PepsiCo LOB Quiz - 2011
PepsiCo TL/TC Quiz - 2011
Retest - Final Exam Tier 1 Timed Multiple Choice (2023) - Bank of America
Review Quiz (no Liability) (2012)
WC 101 Tier 1 (2021)- Bank of America
ADA/ TAMS Quiz
HCA Refresher Training Q1 2023
Surveys
Archived
Colleague Connection Portal 2014
DNA Enhancement Survey 2015
DNA Enhancement Survey 2015
DNA Enhancements 2014
Memorial Day
NCC Holiday Trivia - 12/17/14
NCC Holiday Trivia - 12/18/14
NCC Holiday Trivia - 12/19/14
NCC Holiday Trivia - 12/22/14
NCC Trivia - 01/12/15
NCC Trivia - 01/13/15
NCC Trivia - 01/14/15
NCC Trivia - 01/15/15
NCC Trivia - 02/09/15
NCC Trivia - 02/10/15
NCC Trivia - 02/11/15
NCC Trivia - 02/12/15
NCC Trivia - 03/09/15
NCC Trivia - 03/10/15
NCC Trivia - 03/11/15
NCC Trivia - 03/12/15
NCC Trivia - 06/16/14
NCC Trivia - 06/17/14
NCC Trivia - 06/18/14
NCC Trivia - 06/19/14
NCC Trivia - 07/07/14
NCC Trivia - 07/08/14
NCC Trivia - 07/09/14
NCC Trivia - 07/10/14
NCC Trivia - 08/11/14
NCC Trivia - 08/12/14
NCC Trivia - 08/13/14
NCC Trivia - 08/14/14
NCC Trivia - 09/08/14
NCC Trivia - 09/09/14
NCC Trivia - 09/10/14
NCC Trivia - 09/11/14
NCC Trivia - 10/13/14
NCC Trivia - 10/14/14
NCC Trivia - 10/15/14
NCC Trivia - 10/16/14
NCC Trivia - 11/10/14
NCC Trivia - 11/11/14
NCC Trivia - 11/12/14
NCC Trivia - 11/13/14
NCC Trivia - 12/01/14
NCC Trivia - 12/02/14
NCC Trivia - 12/03/14
NCC Trivia - 12/04/14
Online Leadership Program Survey 2014
QRM Training
Career Progression
Career Progression Feedback (All Colleagues)
Career Progression Feedback (Colleague)
Career Progression Feedback (Leader)
Language Line
Language line Colleague Survey
Mentor Program
Agent Suggestion Survey
Mentee Survey
Mentee Survey - (phased)
Mentor Survey
Onboarding
Onboarding Experience
Shift Bid - Aug 2022
2022 August Shift Bid Options (Distributed)
2022 August Shift Bid Options (Tier 1 - site hours end 7pm CST)
2022 August Shift Bid Options (Tier 1 - site hours end 830pm CST)
Training Leadership
Start Stop and Continue- Leadership Feedback (Amanda)
Start Stop and Continue- Leadership Feedback (Dani)
2017 Projects
45 Day Survey
Absence Refresher Training Survey
Earn Back Time Program
FCA Trainng
Gift Giving - (copy)
July 3rd
July 3rd - Round 2
July 4th
July 4th - Round 2
June Voting - Process Improvement Forum - Approval Submissions
June Voting - Process Improvement Forum - Denial Submissions
Knowledge Management Tool (DNA) Feedback
May Voting - Process Improvement Forum - Approval Submissions
May Voting - Process Improvement Forum - Denial Submissions
Mentoring Survey
Mentoring Survey - (copy)
NCC Communication
NCC Portal Survey
New Hire Satisfaction Survey
Onboarding example - (copy)
Online Leadership Program Survey
TC Takeover After Training Survey for New Hires
Team Lead Live Calls Assistance
Test
Tier 1 WAH New Hire Satisfaction Survey
