NCC Trivia - 08/11/14
Name: 


  1. Please select the Contact Center Site/Department which you are associated with:
    Dubuque Contact Center
    Memphis Contact Center
    Hilliard Contact Center
    Southfield Contact Center
    Orlando Contact Center
    Calabasas Contact Center
    Distributed/Work-at-Home Contact Center
    Shared Services (Quality, Training, Client Services, WFM, Project Management)


  1. What is the acronym for the application that stores Client Specific Information utilized to answer customer inquiries? Also, include what the acronym stands for. (Must include both answers to win)





Call Center
Sedgwick CMS Call Center