NCC Trivia - 08/13/14

Name


  1. Please select the Contact Center Site/Department which you are associated with:
    Dubuque Contact Center
    Memphis Contact Center
    Hilliard Contact Center
    Southfield Contact Center
    Orlando Contact Center
    Calabasas Contact Center
    Distributed/Work-at-Home Contact Center
    Shared Services (Quality, Training, Client Services, WFM, Project Management)


  1. What should be entered into a “text” field within the ClaimCaptureTM application when the information is not provided or known by the caller?





Sedgwick CMS Call Center