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Warranty Shorthand Flashcards
Use the flashcards to help remember common Warranty Department shorthand!
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| A | B |
| ARW | American Residential Warranty |
| HWA | Home Warranty of America |
| LOL | Limit of Liability |
| BO | Buyout |
| OOP | Out of Pocket |
| EU/CX | Customer |
| T/D | Trip and Diagnosis |
| GDO | Garage Door Opener |
| SP | Service Provider |
| CCQ | Claims Consideration Queue |
| MFG | Manufacturer |
| OEM | Original Equipment Manufacturer |
| FASP | Factory Authorized Service Provider |
| DTC | Direct to Consumer |
| TSF | Trade Service Fee |
| TCF | Trade Call Fee |
| D&E | Diagnosis and Estimate |
| CS | Customer Service |
| DP | Dispatch |
| CP | Claims Payable |
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