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AIG
Jeffersonville, IN 47130
United States
Actions
Help
Activities
01 Mobile NH Training
Apple Care Plus Basics
2020 NH Training Activities
Warranty 101 Review
Approved Abbreviations list 2016
Approved Abbreviations 2016
BBY Activites
Best Buy And Geek Squad Matching
Best Buy Matching Game
Geek Squad Offerings
Queue Management - Who wants to be a Millionaire
Enrichment
Phonetic Alphabet
Warranty 101 Terminology
What happens if.....in Whirlpool
Lifeproof Review
Review for LifeProof
Warranty Claims Activities
SNAP Contract Challenge
Whirlpool Class Activities
Contract 101- Whirlpool Repair +1
Whirlpool - Hands On Activity - TAB Practice on Claim Practice 10667846
Whirlpool - Hands On Activity -Reading Notes Activity
Whirlpool New Hire Level 1 (2017)
AIG Company Departments and Roles
Life Cycle of a Claim - Whirlpool Break/Fix Repair
Life Cycle of a Claim - Whirlpool Replacement
NATO PHONETIC ALPHABET
WARRANTY 101 TERMINOLOGY - NEW HIRES
AIOT Whirlpool Scavenger Hunt
Appliance and Electronics Training AIOT Challenge Board
Approved Abbreviation List - Veteran Level
BREAK FIX CLAIM CYCLE - APPROVED- No Service Power
Life Cycle of a Perfect Claim
Match the problem with a troubleshooting questions
Plans and Add-On Matching Activity
Sku Scavenger Hunt
Things That Pertain to Best Buy Loss Theft and Break Fix
Warranty Shorthand Flashcards
What If - Claims Examiner
What the troubleshooting questions?
Quizzes
2016 Appliance HVAC
AIG Home Protection
2017 Post Certification
Electronics Mastery Exam - Part 2
Electronics Mastery Exam Part 1
Mobile Divisional Exam Part 1 (2017)
Mobile Divisional Exam Part 2 (2017)
Whirlpool Mastery Exam 1 (2017)
Whirlpool Mastery Exam 2 (2017)
2017 Skill Mastery Assessment
AIOT Self Assessment Quiz
Electronics Quiz
Electronics Training
HVAC
Phonetic Alphabet
Service Power New Hire Quiz
SNAP QUIZ
Warranty 101 - Electronics
Whirlpool - WIN & Contract
Whirpool Processes
WIN- Introduction to the Basics
Enrichment Core
Warranty 101 Terminology Quiz
Mastery 2017
Appliances
HVAC
Mobile Part 1
Mobile Part 2
Mobile
SNAP QUIZ - Mobile
Old Material
Asko #5 Quiz- Dryers
Complete Care Plus Pre-Authorization Process
Electronice - All Other Books
Electronics Assessment 2010
Electronics Terms and Conditions Activity 10-1-2008
June 2011 - Quiz 17 - Dryers (Usage and Troubleshooting)
March 2011 Quiz 14 - DISHWASHERS
May 2011- Quiz 16 - Washers/Dryers troubleshooting
NH 3 Week Electronics Appliance - Quiz 1
NH 3 Week Electronics Appliance - Quiz 2
NH 3 Week Electronics Appliance - Quiz 8
NH 3 Week Specialty Appliance - Quiz 1
NH 3 Week Specialty Appliance - Quiz 2
NH 3 Week Specialty Appliance - Quiz 3
NH 3 Week Specialty Appliance - Quiz 5
NH 3 Week Specialty Appliance - Quiz 6
NH 3 week Specialty Electronics - Quiz 7
Panasonic Portfolio eLearning Assessment
Service Net Entertainment Trivia Quiz 100708
Sirius Entitlement Test Updated _March09
Sony Status Update Option
Starmate5
X mas quiz for Specialty
Universal Agent Project
ARW Assessment - 1.5 Hours
BBY Assessment - 1 Hour
LG/Sharp/WHP Assessment - 1 Hour
NJR Assessment - 1 Hour
Service Assessment - 1 Hour
Warranty Claims Training Archive
ARW Express Quiz 1
HVAC Complex Assessment
HWA BASICS
Warranty 101 Assessment
Customer Service Refesher 101
Quiz -BREAK FIX CLAIM CYCLE - APPROVED- No Service Power
Soft Skills: Customer Service Excellence
Surveys
2 Week NH Presentation Survey
Aftermarket Survey
Facilities Presentation Survey
First Call Resolution - Special Forces Level 2
First Call Resolution - TOPS Team (FCR)
HR Presentation
Meet Your Team Manager
Quality Assessment
Side by Side Survey
Workforce Presentation
2012-2014 Old Surveys for Resource
2 Week Post New Hire Survey
2 Week Post New Hire Survey - (copy)
2 Week Post New Hire Survey - (copy)
2 Week Post New Hire Survey - StartDate052813
2 Week Post New Hire Survey - StartDate07082013
2 Week Post New Hire Survey - StartDate07082013 - (copy)
2 Week Post New Hire Survey [February 3, 2014 New Hires]
2 Week Post New Hire Survey [February 3, 2014 New Hires] - (copy)
2 Week Post New Hire Survey [February 3, 2014 New Hires] - (copy) - (copy)
2013 New Hire End of Training Survey - (copy)
2014 New Hire End of Training Survey
2014 New Hire End of Training Survey - 02/24/2014 BBY NH Class
2014 New Hire End of Training Survey - 10.20.2014
2014 New Hire End of Training Survey - 6/30/14 BBY NH Class - (copy)
2014 New Hire End of Training Survey - 7/7/2014 Specialty Appliance
2014 New Hire End of Training Survey - 8/18/2014 - BBY NH Class
2014 New Hire End of Training Survey - 8/4/2014 BBY NH Class
2014 New Hire End of Training Survey - (copy)
2014 Post New Hire Survey
Facilities Presentation Survey- 02/24/2014 BBY NH Class
Facilities Presentation Survey- May 20, 2013
First Call Resolution FCR- May 20, 2013
Meet Your Team Manager - 02/24/2014 BBY NH Class
Meet Your Team Manager - May 20, 2013
Meet Your Team Leads- 02/24/2014 BBY NH Class
Meet Your Team Leads- May 20, 2013
Meet Your Team Leads- May 20, 2013 - (copy)
Mentor Taking Calls in Classroom- May 20, 2013
NH SpecApp 11.05.12 W1 -Lucian
People Services Survey- May 20, 2013
Quality Assessment - May 20, 2013
Specialty Appliance NH Week 2 - Lucian 11/12/12-11/16/12
Workforce- May 20, 2013
Workforce Survey - 02/24/2014 BBY NH Class
2015 NH End of Training Survey
2015 -New Hire End of Training Survey - 01 26 2015 - Electronics and Appliances w/Sony
2015 -New Hire End of Training Survey - 01 26 2015 - Electronics and Appliances w/Sony - (copy)
2015 -New Hire End of Training Survey - 02 16 2015 - Mobile
2015 -New Hire End of Training Survey - 03 02 2015 -Electronics and Appliances w/ Sony
2015 -New Hire End of Training Survey - 03 09 2015 -Best Buy
2015 -New Hire End of Training Survey - 04 06 2015 - Electronics and Appliances w/Sony
2015 -New Hire End of Training Survey - 05 04 2015 Mobile and Sirius Training
2015 -New Hire End of Training Survey - 06 01 2015 Mobile and Sirius Training
2015 -New Hire End of Training Survey - 06 29 2015 Mobile and Sirius Training
2015 -New Hire End of Training Survey - 07 20 2015 Mobile and Sirius Training
2015 -New Hire End of Training Survey - 08 01 2015 - Electronics and Appliances w/Sony
2015 -New Hire End of Training Survey - 10 26 2015 Mobile and Appliance Training
2015 -New Hire End of Training Survey - 11/16/2015- Electronics and Appliances
2015 New Hire End of Training Survey - 4/27/2015 BBY Class
2015 New Hire End of Training Survey - 5/18/2015 BBY Class
2015 New Hire End of Training Survey - 6/9/2015 BBY Class
2015 New Hire End of Training Survey - 7/13/2015 BBY Class
2015 -New Hire End of Training Survey - 9/14/2015 - Electronics and Appliances
2015 New Hire End of Training Survey -1/11/2016 BBY Class - (copy)
2015 New Hire End of Training Survey -10/23/2015 BBY Class - (copy)
2015 -New Hire End of Training Survey -12 07 2015 Mobile and Appliance Training - (copy)
2015 New Hire End of Training Survey -8/24/2015 BBY Class
2016 ESat Surveys
Survey Comments- Q1
Survey Comments- Q1 - (copy)
2016-New Hire End of Training Srvy
2015 New Hire End of Training Survey -BBY Class
2015 -New Hire End of Training Survey -Mobile and Appliance Training
2016 New Hire End of Training Survey - BBY Class 6.10.16
2016 New Hire End of Training Survey - BBY Class 6.27.16
2016 -New Hire End of Training Survey -04 25 16 Whirlpool 1 Week Training
2016 -New Hire End of Training Survey -05 16 16 Whirlpool 1 Week Training
2016 -New Hire End of Training Survey -05 16 16 Whirlpool 1 Week Training - (copy)
2016 -New Hire End of Training Survey -06 20 16 Whirlpool 1 Week Training
2016 -New Hire End of Training Survey -06 06 16 Whirlpool 1 Week Training
2016 -New Hire End of Training Survey -07 05 16 Whirlpool 1 Week Training - (copy)
2016 -New Hire End of Training Survey -08 01 16 Whirlpool 1 Week Training
2020 Surveys
2020 New Hire End of Training Survey - 10/12/2020- BBY
2021 Training Surveys
2 Week Post New Hire Survey
2 Week Post New Hire Survey - 08/16/2021
Best Buy New Hire End of Training Survey
Core New Hire End of Training Survey
2-Week Post New Hire Survey
2 Week Post New Hire Survey
2 Week Post New Hire Survey - Best Buy -
2 Week Post New Hire Survey - Home Warranty & HVAC 03/15/2021
2 Week Post New Hire Survey - Mobile Appliance -
2 Week Post New Hire Survey - Mobile Appliance 01/25/2016
2 Week Post New Hire Survey - Mobile Appliance 04 04 16 2nd Week - (copy)
2 Week Post New Hire Survey - Mobile Appliance 04/04/16
2 Week Post New Hire Survey - Whirlpool 1 week training 04 18 16
2 Week Post New Hire Survey - Whirlpool 1 week training 04 18 16 2nd Week
2 Week Post New Hire Survey - Whirlpool 1 week training 04 25 16
2 Week Post New Hire Survey - Whirlpool 1 week training 05 16 16
2 Week Post New Hire Survey - Whirlpool 1 week training 06 06 2016
Enrichment Program Surveys
Enrichment Course - Email Etiquette Post Survey 8-11-2011
Enrichment Course - Post Survey 04-27-2011
Enrichment Course - Post Survey 05-11-2011
Enrichment Course - Post Survey 07-26-2011 Hyperion
Enrichment Course - Post Survey 8-25-2011 - Email Etiquette
Enrichment Course - Post Survey 8-31-2011 - Excel 101
Enrichment Course - Post Survey 9/15/2010
Enrichment Course Hyperion 101 - Post Survey 9/29/2010
Previous Surveys
Client Support - Employee Training Survey
Customer Service Appreciation Week Activities
Dispatch Agent Survey
Dispatch Team Lead Survey
Test Survey
Test Survey 9122011
Test Survey 9122011 - (copy)
Team Building 2023
Coffee with a Co-worker
Warranty Claims Training
Universal Agent Project
10/4 Claims Employee Satisfaction Survey
8/29 Claims Employee Satisfaction Survey - (copy)
8/30 Claims Employee Satisfaction Survey Official
CCO Employee Culture & Morale Survey
Claims Employee Culture & Morale Survey
Claims Employee Satisfaction Survey TEST
Clash of the Titans!
COMPLEX TRAINING SURVEY
CTI Survey
CTI Survey - (copy)
HWA CLAIMS SURVEY
Skills Assessment
Writer's Block Challenge
