COMPLEX TRAINING SURVEY

Post Training Evaluation
Name: 


  1. Now that you have been in your role for a couple weeks and understand the nature of the business and that not all scenarios can be prepared for, do you feel you received adequate preparation to do your job?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. If you answered Disagree or Strongly Disagree in question #1 please provide additional feedback on what you felt was lacking to prepare you for your role?


  1. How was your post training support during your first few weeks at AIG?
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. If you answered Fair or Poor to question #3, please provide additional feedback on your experience in the space below.


  1. What do you feel was the most useful thing learned during training to prepare you for your job? (Side by Sides, Practice Claims, Coverage, Systems, etc.)


  1. Please provide any additional information you feel would be helpful for future training classes such as what could we focus more on during training to help new hires.


  1. Let us know what areas that you feel a deficit and would like refresher training on.
    • Systems/Application Training
    • Program Specific Training
    • Coverage Determination Training
    • Product/Asset Training
    • Terms and Conditions Training
    • Soft Skills Training
    • Other Training Not Mentioned.


  1. If you selected other training not mentioned please elaborate.





AIG
Jeffersonville, IN