2 Week Post New Hire Survey [February 3, 2014 New Hires]

This survey is given to all employess two weeks after they have been hired into customer service. The purpose is to get feedback after the Customer Service Advocate has been in their role for a few weeks to provide feedback to training on any items that could be improved.

Please take the time to help us serve you and future new hires better by taking a couple of minutes to answer a few quick questions.


  1. Understanding the nature of the business and that not all scenarios can be prepared for, you felt you received adequate preparation to do your job?

      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. If you answered Disagree or Strongly Disagree in question #1 please provide additional feedback on what you felt was lacking to prepare you to do you job?


  1. How helpful were other employees during your first few weeks at AIG?

     
      1 2 3 4  
    Excellent  Poor


  1. If you answered Fair or Poor to question #3, please provide additional feedback on your experience in the space below.


  1. Now that you have been in your role for a couple weeks, what do you feel was most useful during training to prepare you for your job?


  1. What do you feel training could have spent more time on to prepare you for your position?


  1. Use the space below to add any comments you feel would be beneficial for the Training Department.





AIG
Jeffersonville, IN