Mentor Taking Calls in Classroom- May 20, 2013

Feedback on agent taking calls in the classroom.


A red asterisk (*) indicates required questions.

  1. Please answer the following question regarding the representative taking calls in the classroom.

            1 2 3 4 5      
      The agent was knowledgeable in how to handle customer concerns. Strongly agree  Strongly disagree  
      I was comfortable asking questions. Strongly agree  Strongly disagree  
      I felt the agent was informative in explaining processes. Strongly agree  Strongly disagree  
      The agent was professional and pleasant to customers. Strongly agree  Strongly disagree  


  1. What did you like most about the agent taking calls in the classroom?*


  1. What did you like least about the agent taking calls in the classroom?


  1. Use this space below to offer suggestions or list concerns regarding the agent taking calls in the classroom.





AIG
Jeffersonville, IN