Skills Assessment

Information Gathering To Plan Cross Training
Name: 


A red asterisk (*) indicates required questions.

  1. Please select all BOB that you have had exposure to:*
    ARW
    Best Buy
    PWSC
    NJR
    LG
    Sharp
    Whirlpool
    HWA


  1. Have you ever ordered a Direct Replacement item? (Garbage Disposal, Garage Door Opener, Ceiling Fan)*
    Yes
    No


  1. Have you ever did comp research on a major appliance item? *
    Yes
    No


  1. How well do you understand ARW Limits of Liability and Terms?*
      1 2 3 4 5  
    Excellent   Poor


  1. Rate your knowledge to review a Best Buy repair estimate*
      1 2 3 4 5  
    Excellent   Poor


  1. Rate your knowledge to process an exchange for Best Buy*
      1 2 3 4 5  
    Excellent   Poor


  1. Rate your knowledge of plumbing systems*
      1 2 3 4 5  
    Excellent   Poor


  1. Rate your knowledge of electrical systems*
      1 2 3 4 5  
    Excellent   Poor


  1. Rate your interest in auditing claims for proper notation, adjudication, and application of coverage*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. How important is proactive open claims management?*
      1 2 3 4 5  
    Strongly agree   Strongly disagree





AIG
Jeffersonville, IN