Java Games: Flashcards, matching, concentration, and word search.

Inquiry Type

Inquiry Type
* It is how the customer presented the concern
* It is based on the customer's perception, not how the representative addressed the issue
* It is the first thing selected after the customer answered the question "How can I help you?"
* It is selected before probing and before selecting the category

AB
I cannot answer calls on my handset.Product Troubleshooting
I entered names on the directory but it is not appearing. How do you save it?Product Troubleshooting
I subscribed to Caller ID but it is not showing up.Product Troubleshooting
My answering machine is not picking up.Product Troubleshooting
The charge light indicator won't turn on when my handset is charged.Product Troubleshooting
I want to access my voicemail but I don't know how.Customer Education
How do I make my caller ID work?Customer Education
How do I make the screen brighter?Customer Education
I want to block a number.Customer Education
Where do I purchase a new battery?Customer Education



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