| A | B |
| I cannot answer calls on my handset. | Product Troubleshooting |
| I entered names on the directory but it is not appearing. How do you save it? | Product Troubleshooting |
| I subscribed to Caller ID but it is not showing up. | Product Troubleshooting |
| My answering machine is not picking up. | Product Troubleshooting |
| The charge light indicator won't turn on when my handset is charged. | Product Troubleshooting |
| I want to access my voicemail but I don't know how. | Customer Education |
| How do I make my caller ID work? | Customer Education |
| How do I make the screen brighter? | Customer Education |
| I want to block a number. | Customer Education |
| Where do I purchase a new battery? | Customer Education |