	Java Games: Flashcards, matching, concentration, and word search.

Inquiry Type

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Inquiry Type
* It is how the customer presented the concern
* It is based on the customer's perception, not how the representative addressed the issue
* It is the first thing selected after the customer answered the question "How can I help you?"
* It is selected before probing and before selecting the category

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Ira Ordoviz

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