| A | B |
|---|
| APPOINTMENT REQUEST | The member's Therapist has no appointments available |
| CANCELLED APPOINTMENT | The member has an appointment scheduled next week, but calls to reschedule. You reschedule the appointment for the end of next month. |
| DIAGNOSTIC TEST REQUESTED | Patient wants to be tested for ADHD |
| MEDICATION ISSUES | The patient doesn't feel like his current medication dose is working. |
| PROVIDER CHANGE REQUESTED | The patient's current Psychiatrist is Dr. Shah. The patient wants to change to Dr. Freidenburg |
| REQUEST FORM COMPLETION | Due to the patient's current condition, he can't be in a room with people for an extended period of time. He has recently been selected for Jury Service. He wants a note excusing him from serving. |
| TEST RESULTS | Patient wants to know the results of the ADHD test he took. |
| PRESCRIPTION REFILL REQUESTED | Patient is out of his medication. |
| PERSONAL PROBLEMS | Patient wants to speak to his therapist but will not give you any information. He states "it's none of your business." |
| CRISIS | Patient displaying behavior on the Red Flag list |
| INTAKE | Patient calling for first appointment. |
