| A | B |
|---|
| Norm | An accepted (but often unspoken) standard of conduct for appropriate behavior. |
| Role Conflict | An upsetting condition that exists when a person tries to occupy two or more roles that make conflicting demands on behavior. |
| Social Trap | A social situation that tends to provide immediate rewards for actions that will have undesired effects in the long run. |
| Conformity | Bringing one's behavior into agreement or harmony with norms or with the behavior of others in a group. |
| Obedience | Conformity to the demands of an authority. |
| Groupthink | A compulsion by members of decision-making groups to maintain agreement even at the cost of critical thinking. |
| Fundamental Attribution Error | The tendency to attribute the behavior of others to internal causes (personality, likes, and so forth) while attributing one's own behavior to external causes (situations and circumstances). |
| Cognitive Dissonance | An uncomfortable clash between self-image, thoughts, beliefs, attitudes, or perceptions and one's behavior. |
| Social Psychology | The study of human social behavior (behavior that is influenced by one's relationship with others). |
| Foot-in-the-door Effect | The tendency for a person who has first complied with a small request to be more likely later to fulfill a larger request. |
| Door-in-the-face Effect | The tendency for a person who has refused a major request to subsequently be more likely to comply with a minor request |
| Scapegoating | Selecting a person or group of people to take the blame for conditions not of their making; Habitual redirection of aggression toward some person or group. |
| Just-World beliefs | Belief that people generally get what they deserve. |
| Frustration-aggression hypothesis | Hypothesis stating that frustration tends to lead to aggression. |
| Social Exchange | Any exchange between two people of attention, information, affection, favors or the like. |
| Halo Effect | The tendency of an interviewer to extend a favorable, or unfavorable impression to unrelated aspects of an individual's personality. |
| deindividuation | helps to explain why an otherwise kind hearted law abiding person commits a theft during a riot |
| tragedy of the commons | kind of social trap |
| superordinate goals | way to unite groups in a common cause |
| personal space | individual does not always want to be tied together with others |
| social loafing | individuals in a group apply less effort then they would if on their own |
| group polarization | group decisions end up as extreme versions of the individual members' predisposition |
| "risk shift" | groups tend to make more dangerous decisions in general then the individuals would have |
| social facilitation | if it is a task that the individual knows well and is one in which the individual has had success the audience tends to aid their performance |
| conform | to adjust your thoughts or actions to agree with the a reference group or a norm |
| compliance | someone has persuaded an individual to choose to do what he wants them to do |
| Solomon Asch | conducted studies in the 1950's on conformity to group pressure |
| Philip Zimbardo's "mock prison" | study in the 1970's student volunteers play role in mock prison |
| bystander effect | when people just stand and look when a person/people are in trouble or hurt |
| diffusion of responsibility | the expectation that someone else will help the individual(s) in trouble |
| pluralistic ignorance | when individual doubts whether anything actually needs to be done |
| attribution theory | accounts for how each of us assigns responsibility for decisions and outcomes |
| dispositional attributions | a person's exceptional ability comes into play |
| situational attribution | external factors effect decisions and outcomes |
| self serving bias | if our behavior is irritating to others it surely was a matter of an overwhelming or unavoidable circumstance, not a weakness of our own |
| ethnocentrism | term referring to the tendency to think that your nation or culture is superior to others |
| Keys to Attraction | Similarity, and proximity |
| Mere Exposure Effect | Based on the idea that we have more positive feelings about things to which we are frequently exposed. |
