| A | B |
| Small claims court | A court that deals with minor legal matters up to a certains amounts of money. |
| Express warranty | A warranty that specifically states in writing what a product is or will do. |
| Grade label | A label that indicates the quality level of a food so consumers can judge products. |
| Warranty | A promise that a product is of a certain quality or will perform in a certain manner. |
| Implied | A warranty that is understood but not necessarily stated in writing. |
| Recall | When manufacturers take back a product for repair or replacement. |
| Federal Consumer Protection Agencies | Monitor the quality of food, drugs, cosmetics, and health aids. |
| Better Business Bureau | Protect consumers and help them solve problems. |