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BUS:Ch 24: Consumer Protection

AB
Small claims courtA court that deals with minor legal matters up to a certains amounts of money.
Express warrantyA warranty that specifically states in writing what a product is or will do.
Grade labelA label that indicates the quality level of a food so consumers can judge products.
WarrantyA promise that a product is of a certain quality or will perform in a certain manner.
ImpliedA warranty that is understood but not necessarily stated in writing.
RecallWhen manufacturers take back a product for repair or replacement.
Federal Consumer Protection AgenciesMonitor the quality of food, drugs, cosmetics, and health aids.
Better Business BureauProtect consumers and help them solve problems.


Errol A. Jones, M.Ed., MBA
Future Millionaires Academy
Houston, TX

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