| A | B |
| human resource management | process of evaluating human resource needs, filling those needs and the people to fill them and provide the right incentive and job environment to keep them |
| job analysis | study of what is being done by employee who hold various job titles |
| recruitment | set of activities used to obtain a sufficient # of right people at the right time |
| selection | process of gathering info and deciding who should be hired, under legal guidelines,for the interest of the employees and organizations |
| contingent workers | workers who do not have the expectations of regular full-time workers |
| training and development | include all attempts to improve productivity by increasing a workers ability to perform the job. training short-term, development long-term |
| management development | process of training and educating employees to become good managers and mentoring the progress of their skills over time |
| networking | process of establishing and maintaining contacts with key managers in one's own organization and in other organizations, a relationship that serves as informal development |
| mentor | corporate manager, supervise and coach entry level employee introduce him to right people and being their sponsor |
| performance appraisal | eval in which performance level of employees is measured against established standards to make decision about promotion, compensation, additional training or firing |
| fringe benefits | include sick leave, vacation, pension plan and health plan provides additonal compensation above base pay |
| cafeteria-style fringe benefits | employees can choose the benefits they want upto a certain dollar amt |
| flextime employees | choose when they want to work, as long as it is required weekly hours. |
| core-time | period when all employees are required to be at their job |
| compressed workweek | full # of hours in a few days, 10hr/day X 4 day week |
| job sharing | arrangement whereby two part-time employees share one full-time job |
| civil rights act of 1964, title V11 | prohibits descrimination in hiring, firing, compensation, apprenticeship, training, terms, conditions or privileges of employment based on race, color, sex,creed or national origin. Age later added |
| EEOA equal employment opportunity act of 1972,ammended to title V11 | it strengthened the EEOC and authorized the EEOC to set guidelines for human resource management |
| EEOC | was created by civil rights act of 1964, Equal Employment Opportunity Commission |
| affirmitive action-EEOC | activities to right past wrongs by increasing opportunities for minorities and women |
| reverse descrimination | descrimination against whites or males |
| American With Disabilities Act-ADA-1990 | required employees to give disabled applicants the same consideration for employment as people without disablilities |