EAB eTP 05.28.11
This eTP will test how you are aligned to the methods, procedures and best practices of EAB. For each sample case, come up with a resolution that can best address the customer’s issue. Detail your answer as well with the steps that needs to be done as part of case handling (i.e, send an email to whom, track the case to a tracker, etc.) Analyze each case very carefully and pay attention to details.
This quiz is timed.
The total time allowed for this quiz is 1 hour and 1 minute. |
This quiz requires you to log in.
Please enter your Quia username and password. |
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