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*2013 Jonah
- Class Evaluation Form - CST - VELP Batch 21 (Jonah - October 2013)
- Class Evaluation Form - CST - VELPM20-R1212 (Jonah - January 2013)
- Class Evaluation Form - CST - VELPM22-R1113 (Jonah - November 2013)
- Class Evaluation Form - CST - VELPM23-R1113 (Liza - November 2013) - Peer Trainer
- Class Evaluation Form - FT - VELPM22-R1113 (Jonah - November 2013)
- Class Evaluation Form - FT - VELPM23-R1113 (Jonah - November 2013)
- Class Evaluation Form - FT - VTUSM30-A0313 (Jonah - March 2013)
- Class Evaluation Form - FT VELP Batch 21: (Jonah - Sept 2013)
- Class Evaluation Form - FT VTech US Batch 32: (Jonah - June 2013)
- Class Evaluation Form - Recursive Training: Proper Documentation (Jonah - December 2013)
- Class Evaluation Form - Rerun: VELP Call Reasons (Jonah - December 2013)
- Class Evaluation Form - Upskill TR: Call Handling Training (Jonah - August 2013)
- Class Evaluation Form - Upskill TR: VELP Call Reason / Wrap Codes (Jonah - April 2013)
*2014 Jonah
- Class Evaluation Form - Call Reasons Refresher (Jonah - June 2014)
- Class Evaluation Form - CST Toys (VTCAM19-A0214) February 2014
- Class Evaluation Form - FT (VTCAM19-A0214 French Agent) February 2014
- Class Evaluation Form - Recursive D1 (Jonah - May 2014)
- Class Evaluation Form - Recursive TR Call Reasons (Jonah - March 2014)
- Class Evaluation Form - Recursive TR Documentation (Jonah - March 2014)
- Class Evaluation Form - Recursive TR Wrap Codes (Jonah - April 2014)
- Class Evaluation Form - Upskill TR BVillados (Canada-VELP) January 2014)
- Class Evaluation Form - Upskill TR (DR Enhancement 3.0)- February (Jonah)
- Class Evaluation Form - Upskill TR DR Enhancement (Jonah - February 2014)
2011 TSI
- Class Evaluation Form - VELPM12-R0811 WE09242011
- Class Evaluation Form - VELPM12-R0811 WE10012011
- Class Evaluation Form - VELPM13-R1011 NOVEMBER
- Class Evaluation Form - VELPM14-R111 CST (DECEMBER)
- Class Evaluation Form - VTUSM22-R0911 WE09242011
- Class Evaluation Form - VTUSM22-R0911 WE10012011
- Class Evaluation Form - VTUSM22-R0911 WE10082011
- Class Evaluation Form - VTUSM23-R1011 WE11042011
- Class Evaluation Form - VTUSM23-R1011 WE11192011
2012 TSI
- Class Evaluation Form - 2012 Products Update Class (Dawnwell - April 2012)
- Class Evaluation Form - CST - VELPM18 - R1012 (Jonah - November 2012)
- Class Evaluation Form - CST - VELP Batch 19 (Ma. Jonalyn Nicolas - November 2012) - (copy)
- Class Evaluation Form - CST - VELP Batch 20 (Ma. Jonalyn Nicolas - December 2012)
- Class Evaluation Form - CST - VTCAM15-R1012 (Ding - November 2012)
- Class Evaluation Form - CST - VTUSM25-R0412 (DAWNWELL - June 2012)
- Class Evaluation Form - CST - VTUSM26-R0412 (DAWNWELL - August WE 18, 2012)
- Class Evaluation Form - CST - VTUSM26-R0412 (DAWNWELL - July WE 21, 2012)
- Class Evaluation Form - CST - VTUSM26-R0412 (DAWNWELL - July WE 28, 2012)
- Class Evaluation Form - CST - VTUSM27-R0912 (DAWNWELL - October 2012)
- Class Evaluation Form - CST - VTUSM27-R0912 (DAWNWELL - September 2012)
- Class Evaluation Form - CST - VTUSM28-R1112 (DAWNWELL - November 2012)
- Class Evaluation Form - CST - VTUSM28-R1112 (Melody - December 2012)
- Class Evaluation Form - CST - VTUSM28-R1112 (Melody - November 2012)
- Class Evaluation Form - Documentation Refresher Class (Dawnwell - March 2012)
- Class Evaluation Form - DR 3.0 (Dawnwell - April 2012)
- Class Evaluation Form - PSG Upskill Training for Tech
- Class Evaluation Form - VOIP Recursive and Canada PSG Upskill (DAWNWELL - December 2012)
- Class Evaluation Form - VTUSM24-A0112 CST (Dawnwell - Feb 2012)
- Class Evaluation Form - VTUSM24-A0112 WE020412
2014 Rachel
- Class Evaluation Form - VCS704 Product Training (Rachel - February 2014)
After Assessment survey
- After Assessment - 30 Days
- After Assessment - 60 Days
- After Assessment - 90 Days
Archive
- Class Evaluation Form - 2012 Products Update Class (Raphson - April 2012)
- Class Evaluation Form - CST - Canada PSG Training (DAWNWELL - January 2013
- Class Evaluation Form - CST - VTUSM25-R0412 (RAPHSON- MAY 2012)
- Class Evaluation Form - CST - VTUSM29-A0113 (DAWNWELL - February 2013
- Class Evaluation Form - Documentation Refresher Class (Raphson - March 2012)
- Class Evaluation Form - DR 3.0 (Raphson - April 2012)
- Class Evaluation Form - VTUS Methods & Procedures (Raphson - Feb 2012)
iContact - Cloudy & Clear
- Cloud And Clear Daily Survey - 07.29.2014
- Cloud And Clear Daily Survey - 07.30.2014
- Cloud And Clear Daily Survey - 07.31.2014
- Cloud And Clear Daily Survey - 08.01.2014
- Cloud And Clear Daily Survey - 08.19.2014
- Cloud And Clear Daily Survey - 08.20.2014 -
- Cloud And Clear Daily Survey - 08.21.2014
- Cloud And Clear Daily Survey - 08.22.2014
- Cloud And Clear Daily Survey - 08.23.2014
- Cloud And Clear Daily Survey - 08.25.2014
- Cloud And Clear Daily Survey - 08.26.2014
- Cloud And Clear Daily Survey - 08.27.2014
- Cloud And Clear Daily Survey - 08.28.2014
- Cloud And Clear Daily Survey - 09.29.2014
- Cloud And Clear Daily Survey - 09.30.2014
- Cloud And Clear Daily Survey - 10.01.2014 -
- Cloud And Clear Daily Survey - 10.02.2014
- Cloud And Clear Daily Survey - 10.03.2014
- Cloud And Clear Daily Survey - 10.08.2014
- Cloud And Clear Daily Survey - 10.09.2014
- Cloud And Clear Daily Survey - 10.10.2014
- Cloud And Clear Daily Survey - 10.13.2014
iContact Arvin Rayala
- Class Evaluation Form - Client Specific (Arvin- July 2014)
- Class Evaluation Form - CST iContact (Arvin - March 2014)
- Class Evaluation Form - CST iContact (Arvin - May 2014)
- Class Evaluation Form - CST | ICONM05-A0814 (ARVIN - August 2014)
- Class Evaluation Form - CST | ICONM05-A0814 (ARVIN - August 2014) - (copy)
- Class Evaluation Form - iContact Batch 04 Post 30 Day - Arvin
- Class Evaluation Form - Post CST iContact (Arvin - June 2014)
- iContact After Class Survey (Nesting) - ARVIN July
Old Surveys
- AT&T M&P Survey
- Cheatsheet Survey
- Class Evaluation Form - Recursive Training - Ding - January 2014
- Use of Manuals in KB
- VTech M&P Survey
QA CSAT
- Customer Feedback Questions on QA Analyst Performance
- Customer Feedback Questions on QA Analyst Performance - December
- Customer Feedback Questions on QA Analyst Performance - May 2012
- Customer Feedback Questions on QA Analyst Performance - September 2012
RA Survey 2014
- VTECH and ATT US || RA Survey for WE05.02.14
- VTECH and ATT US || RA Survey for WE05.09.14
- VTECH and ATT US || RA Survey for WE05.16.14
- VTECH and ATT US || RA Survey for WE05.23.14
- VTECH and ATT US || RA Survey for WE05.30.14
- VTECH and ATT US || RA Survey for WE06.06.14
- VTECH and ATT US || RA Survey for WE06.13.14
- VTECH and ATT US || RA Survey for WE06.20.14
- VTECH and ATT US || RA Survey for WE06.27.14
- VTECH and ATT US || RA Survey for WE07.04.14
- VTECH and ATT US || RA Survey for WE07.11.14
- VTECH and ATT US || RA Survey for WE07.18.14
- VTECH and ATT US || RA Survey for WE07.25.14
- VTECH and ATT US || RA Survey for WE08.01.14
- VTECH and ATT US || RA Survey for WE08.08.14
- VTECH and ATT US || RA Survey for WE08.15.14
TSI - Ding 2013
- Class Evaluation Form - AT&T Up-Skill (Ding- July 2013)
- Class Evaluation Form - AT&T Up-Skill (Ding- May 2013)
- Class Evaluation Form - ATT Up-Skill (Ding- December 2013)
- Class Evaluation Form - CST - VTUSM29-A0113 (Melody - February 2013)
- Class Evaluation Form - CST - VTUSM29-A0113 (Melody - January 2013)
- Class Evaluation Form - CST - VTUSM30-A0313 (Melody - March 2013)
- Class Evaluation Form - CST Batch 34 (Ding- September 2013)
- Class Evaluation Form - CST Batch 35 (Ding- November 2013)
- Class Evaluation Form - Nesting - VTUSM31 - R0513 (Melody - June 2013)
- Class Evaluation Form - Nesting Batch 34 (Ding- October 2013)
- Class Evaluation Form - Nesting Batch 34 (Ding- September 2013)
- Class Evaluation Form - Nesting Batch 35 (Ding- December 2013)
- VTech After Class Survey (1st Week of Nesting) - Batch 35
- VTech After Class Survey (After 30 days of Production) VTECH US Batch 35
TSI - Ding 2014
- Class Evaluation Form - CST (Ding - May 2014)
- Class Evaluation Form - Foundations Training (Ding - April 2014)
- Class Evaluation Form - Recursive Training (Ding - February 2014)
- Class Evaluation Form - Upskill TR (DR Enhancement 3.0)- February (Ding)
- Class Evaluation Form - Upskill TR DR Enhancement (Ding - February 2014)
TSI - MICKIE 2013
- Class Evaluation Form - AT&T Upskill: (MICKIE - September 2013 updated)
- Class Evaluation Form - AT&T Up-Skill (Mickie - March 2013)
- Class Evaluation Form - AT&T Upskill (MICKIE - October 2013)
- Class Evaluation Form - Call Reasons & Wrap Codes (Mickie June 2013)
- Class Evaluation Form - CST Batch 32 July 2013 - MICKIE
- Class Evaluation Form - CST Batch 33 August 2013 - MICKIE
- Class Evaluation Form - CST (MICKIE - December 2013) - Batch 36
- Class Evaluation Form - CST VTech US Batch 33: (MICKIE - August 2013 updated)
- Class Evaluation Form - D1 Recursive (MICKIE - November 2013)
- Class Evaluation Form - D1 Recursive Training (MICKIE - September 2013)
- Class Evaluation Form - FT (MICKIE - December 2013) - Batch 36
- Class Evaluation Form - FT VTech US Batch 33: (MICKIE - August 2013)
- Class Evaluation Form - FT VTech US Batch 33: (MICKIE - August 2013 updated)
- Class Evaluation Form - NESTING Batch 32 July 2013 - MICKIE
- Class Evaluation Form - Nesting VTech US Batch 33: (MICKIE - September 2013)
- Class Evaluation Form - New TS Process (MICKIE - November 2013)
- Class Evaluation Form - Product MA3222 (MICKIE - October 2013)
- Class Evaluation Form - Recursive TR: Call Reason (Mickie - May 2013)
- Class Evaluation Form - VELP CPM JUNE
TSI - MICKIE 2014
- Class Evaluation Form - CST VTCAM19-A0214 (MICKIE - March 2014)
- Class Evaluation Form - CST VTUSM38- A0414 (MICKIE - April 2014)
- Class Evaluation Form - D1 Recursive (MICKIE - April2014)
- Class Evaluation Form - D1 Recursive (MICKIE - June 2014)
- Class Evaluation Form - D1 Recursive (MICKIE - March 2014)
- Class Evaluation Form - Foundation Training VTCAM19-A0214 (MICKIE - February 2014)
- Class Evaluation Form - Foundation Training | ICONM05-A0814 (MICKIE - August 2014)
- Class Evaluation Form - Foundation Training | ICONM06-A0914 (MICKIE - September 2014)
- Class Evaluation Form - FT ICONM01-R0314 (MICKIE - March 2014)
- Class Evaluation Form - FT VTUSM38- A0414 (MICKIE - April 2014)
- Class Evaluation Form - Nesting VTCAM19-A0214 (MICKIE - March 2014)
- Class Evaluation Form - New TS Process Batch 35 (MICKIE - January 2014)
- Class Evaluation Form - VTUSM38- A0414 Nesting (MICKIE - May 2014)
- GREE After Class Survey (After 30 days of Production) - Batch 1 - August 2014
VELP After Class Assessment
- VELP After Class Survey (After 30 days of Production)
Christmas 2013 Giveaway Survey
Cloud And Clear Daily Survey
Documentation Survey
Manager Performance Survey: Jan-Sept 2012
Senior Manager Performance Survey: Jan-Sept 2012
Team Leads Performance Survey: Jan-Sept 2012
Training Buffet Survey
Training Buffet Survey - VELP
VTECH 2013 Summer Escapade
VTECH 2013 Summer Escapade v2
VTECH 2014 Summer Escapade
VTECH 2014 Summer Escapade in Sol Y Viento Resort
VTECH 2014 Summer Escapade ver.3
VTech After Class Survey (1st Week of Nesting) - Batch 36 - December MICKIE
VTech After Class Survey (1st Week of Nesting) - Batch 38 - May 2014
VTech After Class Survey (1st Week of Nesting) - TEMPLATE
VTech After Class Survey (After 30 days of Production) - Batch 38 - June 2014
VTech After Class Survey (After 30 days of Production) - TEMPLATE
VTech Anniversary Survery
VTech's New Location