Cheatsheet Survey

This survey aims to generate your input on the types of information that you wish to see on your cheatsheets.

Name


A red asterisk (*) indicates required questions.


  1. I find cheatsheets helpful in assisting customers.*
    Yes
    No


  1. Cheatsheets would be most helpful if they are: (Select those that you feel is most helpful)*
    placed online
    deployed on each agent station
    deployed to the Team Leads for distribution to their agents
    created by Team Leads with a standard format
    created by agents with their own format


  1. Use this space to provide information on what you want to see on the cheatsheets.*