Email eTP WE 7.6.13
1. Evaluate response and identify deductions based on QA profile. (5 points)
Customer’s Email:
FIRSTNAME: William & Sandra
LASTNAME: cusick
ZIPCODE: 98370
EMAIL: cusicks@att.net
CONTACTNUMBER: 360-779-7013
DATEPURCHASED: 02/10/2004
MODELNUMBER: 82450
SERIALNUMBER: 900168671
COMMENTS: Please help!! All 4 of our handsets say "line in use", with red light indicator light blinking? We unplugged power and phone connection following trouble shooting directions in manual, but to no avail! We cannot call out & anyone trying to call us gets a busy signal. None of our handsets are in use! They are secure in their base and each one has been cleared as "off" How can you help us?
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