Email eTP WE 2.1.14 (RDONCILLO, MMARCELINO2, LTIU)
KB RA Updates and RA Tips of the Week
This eTP is intended to test how well KB RA Updates (Job Aids) and RA Tips are utilized in addressing customer's concern. This is made to prevent invalid RA calls. Use KB job aids to see the RA updates and stored emails for RA tips of the week.
This quiz is timed.
The total time allowed for this quiz is 30 minutes. |
This quiz requires you to log in.
Please enter your Quia username and password. |
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