Saving the Sale Drive - Customer Service
Name: 


A red asterisk (*) indicates required questions.

  1. Agent Name*


  1. Order Number


  1. Is this a Valid Customer Decline?*
    Yes- Strongly positioned and offer to Save
    Yes- Not a strong positioning and less effort to Save
    No - Did not Position at all and no Save Attempt


  1. Decline Reason:*
    Customer Wanted Refund
    Customer has purchased a Different product from different store
    Buyers Remorse
    Customer could not wait for the product (Experienced Delays)


  1. Was there and offer to up sell?*
    Yes
    No





HP HHO Program
Boise, ID