Quia - HP HHO Program's Profile

2018 Conversion Class CSR to Sales
- SALES Final Assessment
2018 CSR Wave 100
- HP HHO CSR Final Assessment -Wave 100
2018 CSR Wave 99
- CSR Wave 99 - HP HHO CSR Final Assessment
2019 Conversion Class - CSR to Sale
- SALES Final Assessment
2019 CSR 106
- BOSS Knowledge Check
- CSR Wave 106 - HP HHO CSR Final Assessment -
2019 CSR 107
- BOSS Knowledge Check
- CSR Wave 102 - HP HHO CSR Final Assessment
2019 CSR Wave 102
- CSR Wave 102 - HP HHO CSR Final Assessment
2019 ECT Wave 57 - Ashley
- BOSS Knowledge Check
2019 HP ECT Wave 52
- BOSS Knowledge Check - (copy)
2019 Iloilo Sales Wave 4
- BOSS Knowledge Check - 91 - (copy)
- BOSS Part 2
2020 Bacolod Class 81 - Khrystal
- Final Assessment - (copy)
2020 Bacolod Sales Final Assessment
- 2022 Final Assessement
2020 Canada Sales Wave 1- Mars
- BOSS Knowledge Check
2020 Canada Sales Wave 2
- BOSS Knowledge Check
2020 Canada Sales Wave 3
- BOSS Knowledge Check
2020 Carmina
- BOSS Knowledge Check - HP CSR 114
- Introductions to HP.com Store - HP CSR 114
2020 Chona
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 CSR 113
- BOSS Knowledge Check
- Introductions to HP.com Store
- Introductions to HP.com Store - (copy)
2020 CSR 115
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 CSR Wave 112
- BOSS Knowledge Check - CSR 112
- Introductions to HP.com Store - CSR 112
2020 CSR Wave 113
- Introductions to HP.com Store - CSR 113
2020 CSR WAVE 116/117
- BOSS Knowledge Check - HP CSR 117
- Introductions to HP.com Store - HP CSR 117
2020 CSR WAVE 118
- BOSS Knowledge Check - (copy) - (copy)
- BOSS Knowledge Check - HP CSR 118 - (copy)
- Introductions to HP.com Store - HP CSR 118
2020 ECT Wave 62 - Febbie
- 2020 Bacolod ECT Final Assessment (Wave 62)
- Introduction to HP
2020 Email Wave 1
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 Febbie
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 HP APJ 21
- BOSS Knowledge Check - (copy)
2020 HP APJ 24
- APJ Final Assessment
- Introductions to HP.com Store - APJ
2020 HP APJ 25
- APJ Final Assessment
- BOSS Knowledge Check
- Introductions to HP.com Store - APJ - (copy)
2020 HP CSR Wave 114
- Introductions to HP.com Store - CSR 113 - (copy)
2020 HP ECT 58
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 HP SALES 66
- BOSS Knowledge Check
2020 HP SAS WAVE 78 - MARVZ
- BOSS Knowledge Check
- Final Assessment
2020 New Normal ECT Assessment
- 2020 Bacolod ECT Final Assessment
- BOSS Quiz
- Computing Technology
- Introduction to HP
- Printing Technology
2020 Sales 72 - Khrystal
- Final Assessment
2020 Sales 77 - Nelly
- BOSS Knowledge Check - Sales 77
2020 Sales 80 - Robee
- BOSS Knowledge Check - Sales 80
2020 Sales Wave 68- Mars
- BOSS Knowledge Check
2020 Sales Wave 69
- BOSS Knowledge Check - Sales 69
2020 Sales Wave 70
- BOSS Knowledge Check
2020 Sales Wave 76
- BOSS Knowledge Check - 76
2020 Supples New Hire Training
- BOSS Knowledge Check
- Introductions to HP.com Store
2020 Update Training
- Sterling Exchange for Different Assessment
- Sterling Exchange for Different Assessment - CS
- Sterling Exchange for Different Assessment - ECT
- Sterling Exchange for Different Assessment - Tier 2
2021 ECT Wave 64 Mars
- Introductions to HP.com Store
2021 HP 2.0 Redesigned Curriculum
- Day 2 End of Day Assessment - Continuation of BOSS
2021 HP 2.0 Redesigned Curriculum 2
- BOSS Knowledge Check Day
2021 HP APJ 26
- A. Introductions to HP.com Store - APJ
- C. BOSS Knowledge Check
- M. APJ Final Assessment
2021 HP APJ 27
- A. Introduction to HP.com Store - APJ
- H. BOSS Knowledge Check - (copy)
- M. APJ Final Assessment - (copy)
2021 HP APJ 28
- A. Introduction to HP.com Store - APJ
- H. BOSS Knowledge Check - (copy) - (copy)
- M. APJ Final Assessment - (copy) - (copy)
2021 HP Canada Wave 8 - Meryl
- BOSS Knowledge Check
2021 HP CSR 124 - Llyod
- BOSS Knowledge Check - Wave 124 - (copy)
2021 HP CSR 125 - Marvin SC
- BOSS Knowledge Check - Wave 125
- STO, CTO, and BTO - Wave 125
2021 HP CSR 128- Shane
- BOSS Knowledge Check - CSR 128
- Week 3 End of Week Assessment - (copy)
2021- HP CSR WAVE 122
- BOSS Knowledge Check
2021- HP CSR WAVE 125
- BOSS Knowledge Check
2021- HP CSR WAVE 127
- BOSS Knowledge Check
2021 HP ECT 66
- BOSS Knowledge Check - ECT 66
2021 HP ECT Wave 67 - Meryl
- BOSS Knowledge Check
- BOSS Knowledge Check - (copy)
- BOSS Knowledge Check - (copy)
- Introduction to HP.com Store
- Introduction to HP.com Store - (copy)
- Product Knowledge: Computing Technology
2021 HP ECT Wave 68 - Chona
- BOSS Knowledge Check - ECT 68
2021 HP Email 2 - Febbie
- BOSS Knowledge Check
- Week 3 End of Week Assessment
2021 HP Sales 87 - Khrystal
- Final Assessment
2021 HP Sales 91 - Khrystal
- BOSS Knowledge Check - 91
2021 HP Sales 96 James
- BOSS Knowledge Check - (copy)
2021 HP Sales Wave 82 - Khrystal
- BOSS Knowledge Check - Sales 82
2021 HP Sales Wave 92 - Khrystal
- BOSS Knowledge Check Day
2021 HP Sales Wave 94 - Khrystal
- 2021 NH Final Assessment
- BOSS Knowledge Check Day
2021 HP Sales Wave 99 - Michelle
- BOSS Knowledge Check - CSR 129
2021 NH Quizzes - Juliet
- 2022 Final Assessement
- BOSS Knowledge Check
2021 SALES 86 NELLY
- BOSS Knowledge Check - Sales 86
2021 SALES WAVE 83
- Final Assessment
2021 Sales Wave 85 - Marvz
- BOSS Knowledge Check
- Mid Week Assessment
2021 Sales wave 88
- BOSS Knowledge Check - Sales 88
2021 Sales Wave 93- Ding
- BOSS Knowledge Check - (copy)
2021 Sales Wave 95 - Lux
- BOSS Knowledge Check - Wave 95
2021 Sales Wave 97- Hazzel
- BOSS Knowledge Check
2021 Sales Wave 98 - Ayca
- BOSS Knowledge Check - Wave 95 - (copy)
2022 CSA Wave 46 - Aiza
- BOSS Knowledge Check
2022 HP APJ Update Training
- BOSS Knowledge Check - (copy)
- Discovery and Positioning
2022 HP APJ Wave 29
- 001. Introductions to HP.com Store - APJ
- 004. BOSS Knowledge Check
- APJ Final Assessment
2022 HP CSR Wave 131 - Llyod
- BOSS Knowledge Check - Wave 131.
2022 HP Sales Wave 100 - Khrystal
- BOSS Knowledge Check Day
2022 HP Sales Wave 102-Ding
- BOSS Knowledge Check - (copy) - (copy)
2022 HP Sales Wave 103 - Khrystal
- BOSS Knowledge Check
2022 Sales Wave 101 - Ayca
- 2022 NH Final Assessment - Wave 101
- BOSS Knowledge Check - Wave 101
APJ Conversion Class
- APJ Final Assessment
- Week 2 - mid-Week Assessment - APJ wave 4
APJ wave 6_ Eist
- APJ Final Assessment_wave 6
- Week 2 - mid-Week Assessment - APJ wave 6
APJ Wave 7_Charbelle
- APJ Assessment_Wave 16
- APJ Assessment_Wave 18
- APJ Final Assessment_wave 7
- Week 2 - mid-Week Assessment - APJ wave 7
APJ_HHO_Wave 2
- APJ Final Assessment
- Week 2 - Mid Week Assessment - APJ wave 2
APJ_HHO_Wave 3
- APJ Final Assessment_wave 3
- Week 2 - mid-Week Assessment - APJ wave 3
APJ_HHO_Wave1
- APJ Final Assessment
- Week 1 - End of Week Assessment - APJ
Archived New Hire Quizzes
- BOSS Knowledge Check
- Customer Service Overview Knowledge Check
- DITLOAA Knowledge Check
- Introduction to HHO Knowledge Check
- Policies and Procedures Knowledge Check
- Shipping and Payment Knowledge Check Boise
- TOMI Knowledge Check
- Week 1 Assessment Boise (old)
Boise Week 2 Assessments
- ESP Knowledge Check
Cebu Week 2 Assessments
- Week 4 Assessment - WAVE 15 - (retake)
CHECK UP QUIZ
- COUPON USAGE
- CTO/STO Cancellation
Competency_Kevin
- HP HHO CSR Assessment 1 - (copy)
- HP HHO CSR Assessment 2 - (copy)
- HP HHO CSR Assessment 3 - (copy)
- HP HHO CSR Assessment 4 - (copy)
Competency_Tony
- SAS New Hire Final Assessment
- Week 1 - End of Week Assessment
CSA Cross Skill Training Wave 16
- NHT CSA Assessment
CSA Cross-Skilled Training 2 (Jack)
- NHT CSA Assessment - (copy)
- NHT CSA Assessment - (re-take)
CSA Cross-Skilled Training (Jack)
- NHT CSA Assessment -
- NHT CSA Assessment
CSA UT
- CSA Holiday Call Drivers
- CSA WAVE 11 -ASSESSMENT
- New Products Spring 2009 (UT:CSA)
CSA WAVE 7 (CARMS)
- NHT CSA Assessment - (copy)
CSR - CSA
- CSA Assessment -
- CSA Assessment - - (copy)
- NHT CSA Assessment
CSR UT QUIZ
- HHO Installation Services Quiz
- New Products Spring 2009 (UT:CSR)
CSR Wave 109 - IVY
- BOSS Knowledge Check
- CSR Wave 106 - HP HHO CSR Final Assessment - - (copy)
CSR WAVE 110
- BOSS Knowledge Check - Wave 110
- CSR Wave 110 - HP HHO CSR Final Assessment
CSR WAVE 91A - Paul
- HP HHO CSR Final Assessment -Wave 91A
CSR Wave 91B- Mars
- HP HHO CSR Final Assessment -Wave 91B
CSR Wave 91E- Mars
- HP HHO CSR Final Assessment -Wave 91E
CSR Wave 91F
- Returns and Exchange, Promo Replacement- CSR Wave 91F
- Returns and Exchange, Promo Replacement-CSR wave 91F
CSR-SAS Cross Skill_ Jack
- SAS-TIER 1 2nd Day Quiz - RETAKE
- SAS-TIER 1 3rd Day Quiz
ECT NH ASSESSMENT 2017
- HP HHO ECT Final Assessment
ECT NH ASSESSMENTS 2017
- Salesforce FORMS Knowledge Check - wave 38
ECT PIP
- ECT - Needs/Issue Identification
ECT UT QUIZ
- ECT BTS Refresher
- ECT Pop Quiz
- ECT RETURNS ASSESSMENT
- HHO Installation Services/S-V Agreement ECT Quiz
- Holiday 2008 - New Products and Services - ECT Check Up Quiz
ECT WAVE 39_Paul
- Salesforce FORMS Knowledge Check - wave 39
ECT Wave 40 - Charbelle
- FORMS Knowledge Check - Wave 40
- Returns and Exchange
ECT Wave 41-A
- Returns and Exchange
ECT Wave 7 (Rina) External
- Week 3 Assessment
- Week 3 Assessment - (copy)
ECT Wave 8_Jack
- Week 2 Assessment_Chat
- Week 2 Assessment_Chat - (copy)
HP APJ 2020
- BOSS Knowledge Check - (copy) - (copy)
HP Canada NH Class - Meryl
- BOSS Knowledge Check - (copy)
HP CSR - 2018
- HP HHO CSR Final Assessment -Wave 91A - (copy)
HP CSR Wave 94 - Mars
- HP HHO CSR Final Assessment -Wave 94
HP HHO New Hire 2011_v2
- Week 1 Day 5 Assessment
HP HHO NH Assessments_2012
- HP HHO CSR Assessment 1
- HP HHO CSR Assessment 2
- HP HHO CSR Assessment 3
- HP HHO CSR Assessment 4
HP SALES - 2018
- SALES Final Assessment
- Week 1 - End of Week Assessment
HP Sales 65 - Roxanne
- BOSS Knowledge Check - Sales 65
- BOSS Knowledge Check - Sales 65 - (copy)
- Introductions to HP.com Store - Sales 65
HP SAS - 43A Paul
- SALES Final Assessment - Wave 43A
LVO
- LVO Survey
Marvin_CSR to CSA Assessment
- NHT CSA Assessment - (copy)
- NHT CSA Assessment - (copy) - (copy)
- NHT CSA Assessment - (copy) - (copy)
- NHT CSA Assessment - Wave 18 CSA
- NHT CSA Assessment - Wave 19 CSA
- NHT CSA Assessment - Wave 21 CSA
Sales Wave 11 ILO
- BOSS Part 2
Sales Wave 45
- SALES Final Assessment - Wave 45
Sales Wave 46
- SALES Final Assessment Sales wave 46
- Week 1 - End of Week Assessment
Sales Wave 60- Djacyl
- BOSS Knowledge Check
- Introductions to HP.com Store
SAS WAVE 13 - CHRIS
- NEW HIRE WEEK 2 ASSESSMENT - WAVE 13
SAS Wave 14.1 (Rina)
- Week 2 Assessment
SAS WAVE 14.2 (CHRIS)
- NEW HIRE WEEK 2 ASSESSMENT - WAVE 14.2
SAS Wave 16.1 - Arriane
- Desktop - Wave 16.1
- End of the Week Assessment - WK1
- End of the Week Assessment - WK1 - (copy)
- Final Assessment - SAS NH - Wave 16.1
SAS Wave 16.2 - Crys
- Desktop - Wave 16.2
- End of the week Assessment
- Final Assessment - SAS NH - Wave 16
SAS Wave 17 - Kath
- Desktops
- SAS New Hire Final Assessment
- WebOS Assessment
- Week 1 - End of Week Assessment
SAS Wave 18 Tony/Jack
- SAS New Hire Final Assessment - Wave 18
- Week 1 - End of Week Assessment - Wave 18
SAS WAVE 22 Tony
- SALES Final Assessment - Wave 22
- Week 1 - End of Week Assessment - Wave 22
SAS WAVE 23 Tony
- SALES Final Assessment - Wave 23
- Week 1 - End of Week Assessment - Wave 23
SAS wave 30
- 1st end of the Week Assessment - (copy)
- CSR-Sales/SAS Final Assessment
- HP HHO CSR Final Assessment Wave 73 - (copy)
- TOMI Intro Check up Quiz
SAS Wave 43B Mars
- SALES Final Assessment - Wave 43B
SAS Wave 63
- BOSS Knowledge Check
- CSR Wave 108 - DAX Case creation - (copy)
- CSR Wave 108 - HP HHO CSR Final Assessment
- Introductions to HP.com Store
- SAS Wave 63 - Product Knowledge: Computing Technology
- SAS Wave 63 Product Knowledge Check: Printers and Supplies
SAS-CSR Assessments
- SAS-TIER 1
SAS-CSR Cross Skill_ Jack
- SAS-CSR Final Assessment Wave 62
SAS-CSR Cross Skill_ Marvin
- SAS-CSR Final Assessment Wave 63 cross-skill
WAVE 13 CSR (RON)
- 3rd Week Assessment- Wave 13
- BOSS 2nd Round
- BOSS QUIZ
- NH Week 4 Assessment Wave 11.1 - (copy)
- Week 2 Assessment - Make Up Quiz
- Week 2 Assessment - Wave 13 CSR
- Week 2 Assessment - Wave 13 CSR - (copy)
- Week 4 Assessment CSR Wave 13
- Week 4 Assessment CSR Wave 13 - (copy)
- Week 4 Assessment CSR Wave 13 - final
Wave 14.1 (Rina)
- Week 1 Assessment
- Week 1 Assessment - Retake
- Week 2 Assessment
- Week 2 Assessment - (copy)
- Week 4 Assessment
Wave 14.2_Jack
- Personal Words That Work - Nesting Deliverables -
- Week 1 Assessment - Wave 14.2
- Week 2 Assessment - Wave 14.2 CSR
- Week 4 Assessment - WAVE 14.2
Wave 15 (Carmz)
- Week 2 Assessment - Wave 15 CSR - RETAKE
- Week 4 Assessment - WAVE 15
Wave 16 (Rina)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
- YODA Scavenger Hunt
Wave 17_Jack
- 7Week 4 Assessment - WAVE 17
- 7Week 4 Assessment - WAVE 22_CHRIS
- Week 1 Assessment - Wave 17
- Week 2 Assessment - Wave 17
- Week 3 Assessment - Wave 17
- Week 3 Assessment - Wave 22
WAVE 18 (Carms)
- Wave 18 1st week assessment
- Wave 18 2nd week assessment -
- Wave 18 3rd week assessment
- Wave 18 4th week assessment
Wave 19_Jack
- Final Assessment - CSR NH Wave 19
Wave 20 (Carmz)
- 2nd Assessment - CSR NH Wave 20
- Wave 20 1st week assessment
Wave 21 (Rina)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
Wave 24 (Rina)
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 26_Jack
- Week 2 Assessment - Wave26
- Week 2 Assessment - Wave26 - (copy)
- Week 3 Assessment - Wave 26
- Week 4 Assessment - WAVE 26
Wave 27 (Rina)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 29 (RJ)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 30 and 31 (Jack & Ron)
- Week 2 Assessment - Wave 30-31
Wave 32 (Rina)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 33 PT (Ryan)
- Week 1 Assessment
- Week 2 Assessment
- Week 4 Assessment
Wave 34 (Rina)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 35 (Raz)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 36_Jack
- Week 1 Assessment
- Week 1 Assessment - (copy)
- Week 2 Assessment
- Week 2 Assessment - Retake
Wave 37.1 (Arriane)
- final assessment
- Returns and Exchange temperature check
- Week 1 Assessment
- Week 1 Assessment for 37.1
- Week 2 Assessment - Wave 37.1
- Week 4 Assessment CSR Wave 37.1
Wave 37.2 (Crystel)
- Returns and Exchange temperature check - (copy)
- Week 1 Assessment - (new)
- Week 2 Assessment - Wave 37.1 - (copy)
- Week 4 Assessment - (final)
- Week 4 Assessment - (final) - re-take
Wave 38.1 (RaZ)
- Week 1 Assessment - 38.1
- Week 2 Assessment - 38.1
- Week 4 Assessment - (Wave 38.1)
- Week 4 Assessment - (Wave 38.1 RETAKE)
Wave 38.2_Jack
- Products Assessment
- Week 1 Assessment - 38.2
Wave 39.2 (Maria)
- Week 1 Assessment
- Week 2 Assessment
- Week 3 Assessment
- Week 4 Assessment
Wave 4.0 ECT (Coleen)
- Day 5 Assessment
- HHO Printer Segment for ECT
Wave 41 - Arriane
- TOMI Intro Check up Quiz - Wave 41
WAVE 42 - CRYSTEL-052011
- Week 1 Day 5 Assessment part 1 - WAVE 42
Wave 46 - Crystel
- Week 1 Day 5 Assessment part 1
Wave 47_Jack
- Final Assessment
- Product Assessment
- Week 1 Assessment
- Week 2 Assessment
Wave 48 - Maria
- Final Assessment
- Final Assessment - (copy)
- Product Assessment
- Product Assessment - Wave 55.1
- Week 1 Assessment
- Week 1 Assessment - (copy)
- Week 1 Assessment - Wave 55.1
- Week 2 Assessment
- Week 2 Assessment - Wave 55.1
Wave 49_Jack
- HP HHO: Expert Insite Knowledge Check - (copy)
- Week 1 Assessment
- Week 2 Assessment
- Week 2 Assessment
Wave 53_Jack
- Week 1 Assessment
- Week 2 Assessment
- Week 2 Quiz (Desktop)
Wave 54.1
- End of the week Assessment
- Final Assessment
- Product Assessment
- Week 2 Assessment
Wave 55.2 - Vinee
- HP HHO: Expert Insite Knowledge Check
- Week 1 Assessment
Wave 57_Kevin
- HP HHO CSR Assessment 1 Wave 57
- HP HHO CSR Assessment 1 Wave 57 - Retake
- HP HHO CSR Assessment 2 Wave 57
- HP HHO CSR Assessment 3 Wave 57
- HP HHO CSR Assessment 4 Wave 57
Wave 58_Jack
- HP HHO CSR Assessment 1 Wave 58
- HP HHO CSR Assessment 2 Wave 58
- HP HHO CSR Assessment 3 Wave 58
Wave 60- Jack
- HP HHO CSR Assessment 1 Wave 60
- HP HHO CSR Assessment 2 Wave 60
- HP HHO CSR Assessment 3 Wave 60
WAve 66 Operational Assessments
- Returns and Exchange Knowledge Check - (copy)
A Step Beyond Saving the Sale
American Culture on Iris Overview Quiz
Call Handling Process Questionnaire for agents (Oct’09) JAYVEE
Check up Quiz - Drivers
Computing and Printing Technology
CSA Quiz for new UT
CSA Quiz for new UT - (copy)
CSR-Sales/SAS Final Assessment
CSR-Sales/SAS Final Assessment - March 2012
Cx4 Life & Holiday Preparation UT - QUIZ
Desktop
HP HHO: Expert Insite Knowledge Check
New Printers and Financing Offer Update Training - QUIZ
Notebook In-Home ESP Survey_Chimes
Notebook In-Home ESP Survey_Core
Returns and Exchange temperature check
Returns and Exchanges Check-up
SAS to TIER1 assessment - final
SAS-CSR Assessments - Final
Supplies Return Handling QUIZ
TOMI Intro Check up Quiz
Week 1 Assessment (BOSS)