CTO Delay

This Form is use for CTO Delay task for updating the customer's email.


A red asterisk (*) indicates required questions.

Notes*


Customer's First Name*


Customer's Last Name*


Customer's Email Address*


Order Number*


CE Number*


Reason for Request*
CTO Delay not Found
CTO Delay Customer Follow Up Needed


Delay Type*
1st
2nd
3rd


Product*
Desktop
Notebook


Series*


Estimated Ship Date e.g(11/15/2012)*


Customer's Decision*
Kept Order
Cancel Order


CTO Delay update due e.g (11/18/2012)*


Communication Needed*
Daily
Every Other Day
Weekly
Status Change Only


Agent TOMI ID*


Agent Name*


Agent Team Lead*





HP HHO Program
Boise, ID