Tier 1/Returns Training

Please rate the training attended and the trainer who facilitated your training. For us to better develop our team we'll need your honest rating and feedback. 5 is the highest and 1 is the lowest rating.
Name: 


  1. My level of knowledge in this subject matter has increased.
    1
    2
    3
    4
    5


  1. The instructor is well prepared for class sessions.
    1
    2
    3
    4
    5


  1. The instructor explained concept clearly.
    1
    2
    3
    4
    5


  1. The intructor stimulated interest in the course.
    1
    2
    3
    4
    5


  1. What overall rating would you give the instructor?
    1
    2
    3
    4
    5


  1. The instructor is able to effectively communicate his/her thoughts.
    1
    2
    3
    4
    5


  1. The instructor is able to relate the topic from the real-scenarios experienced at the floor.
    1
    2
    3
    4
    5


  1. My level of knowledge in this subject matter has increased.
    1
    2
    3
    4
    5


  1. As an agent I will be able to use this to enhance my performance and metrics.
    1
    2
    3
    4
    5


  1. The topics presented are clear and can be utilized with my current role as an agent.
    1
    2
    3
    4
    5


  1. This course was extremely valuable for my job performance.
    1
    2
    3
    4
    5


  1. The difficulty level of this course wasappropriate for me.
    1
    2
    3
    4
    5


  1. What overall rating would you give the course.
    1
    2
    3
    4
    5


  1. The simulation exercises helped me understand the topic well.
    1
    2
    3
    4
    5


  1. The course was interesting.
    1
    2
    3
    4
    5


  1. The handouts provided is valuable and helpful to me.
    1
    2
    3
    4
    5


  1. The presentation material is clear and concise.
    1
    2
    3
    4
    5


  1. What made the instructor effective?


  1. What are your suggestions to improve the performance of the instructor?


  1. Provide us feedback on how we can make the course better?





HP HHO Program
Boise, ID