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2018 SMB New Hire OJT Eval
1 Most agree (very satisfied) 5 Least agree (very dissatisfied)
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- The OJT environment promoted the concept of teamwork and collaboration.
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- I was encouraged to ask questions, as well as to share my ideas and feedback in group discussions and individual coaching sessions
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- I was able to easily find confident answers to customers questions about products using the tools and resources I learned in training.
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- I have a clear understanding of the performance expectations of the role
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- The skills and behaviors that I learned in the classroom are the same ones that I need in order to be successful in my role
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- I was provided coaching and feedback that made me feel confident in my ability to use my tools and resources (i.e. ETR, HP.com, Dynamics, etc.) so that I can access the information on my own.
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- I was given positive reinforcement for demonstrating the behaviors that are expected of a Rep
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- I was given specific feedback as to what I could do differently in order to continue to grow and develop within the role
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- During coaching discussions, I was asked questions to solicit my participation and my ideas around how I can develop and achieve performance results.
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- I trust that my Trainer and Sales Coach/Manager have my best interest at heart and are concerned about my overall development as an agent.
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- I was able to start building a pipeline utilizing the account management techniques and tools I learned in training.
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- What are two things we did well to support your development during OJT?
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- What are at least two things we could have done differently to better support your development during OJT?
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