Phone Connection Quality

This survey will assess if we have phone connection issues. This will qualify and quantify the following:

1. Agent cannot be heard by their customers
2. Agent cannot hear their customers



  1. You cannot be heard by your customers
    All the time
    Most of the time
    Sometimes
    Never (no trouble being heard)


  1. You cannot hear your customers
    All the time
    Most of the time
    Sometimes
    Never (no trouble hearing customers)





Boise, ID