Update Training Week of 11/08/10

Please rate the training attended and the trainer who facilitated your training. For us to better develop our team we'll need your honest rating and feedback. 5 is the highest and 1 is the lowest rating



A red asterisk (*) indicates required questions.


  1. My level of knowledge in this subject matter has increased.*
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  1. The instructor is well prepared for class sessions*
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  1. The instructor explained concept clearly*
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  1. The intructor stimulated interest in the course*
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  1. What overall rating would you give the instructor*
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  1. The instructor is able to effectively communicate his/her thoughts
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  1. The instructor is able to relate the topic from the real-scenarios experienced at the floor.*
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  1. My level of knowledge in this subject matter has increased*
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  1. As an agent I will be able to use this to enhance my performance and metrics*
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  1. This course was extremely valuable for my job performance*
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  1. The difficulty level of this course wasappropriate for me*
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  1. What overall rating would you give the course*
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  1. The simulation exercises helped me understand the topic well.*
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  1. The course was interesting. *
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  1. The presentation material is clear and concise*
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  1. What made the instructor effective?*


  1. What are your suggestions to improve the performance of the instructor?*


  1. Provide us feedback on how we can make the course better?*





Boise, ID