Invalid Transfers

Let's start using this template for opportunities that can be further improved by our T1, Sales and ECT Family.
Name: 


A red asterisk (*) indicates required questions.

  1. Invalid Transfer from which LOB?*
    Tier 1
    Sales
    ECT


  1. Agent Name*


  1. Order #*


  1. Invalid Category
    Misinformation
    Did Not Ask for a Supervisor
    Minor Address Correction
    Warehouse Error Stuck Order
    Normal return for DOA
    Did not check notes | Sterling or Dax
    Stuck Order within threshold
    Instant Ink Concern
    Normal Return
    STO Redirect Request
    MS Office Code
    Promo Replacement
    Blind Transfer
    Incorrect Setting of Expectation
    STO Cancellation
    Redirect Request for Ink
    CTO Commercial Cancellation
    Blind Transfer
    Lost and Stolen | CDA cases
    Others (Specify in the next field)


  1. Why Invalid*





HP HHO Program
Boise, ID