Communicating the HP Value
Name: 


  1. Please select facilitator's name.
    Joy Burra
    Vinee Pescante
    Kathlyn Alejandro
    Arriane Ureta
    Marvin Rosales


  1. Please select LOB
    Tier 1
    Returns
    ECT
    Tier 2
    SAS


  1. My level of knowledge in this subject matter has increased.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The course was interesting.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. This course was extremely valuable for my job performance.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The difficulty level of this course was appropriate for me.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. What overall rating would you give the course?
     
      1 2 3 4 5  
    Lowest   Highest


  1. The instructor was effective in teaching this course.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The instructor was well prepared for the session.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The instructor explained the concepts clearly.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The instructor stimulated interest in the course.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. What overall rating would you give the instructor?
     
      1 2 3 4 5  
    Lowest  Highest


  1. The instructor was able to effectively communicate his/her thoughts.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The instructor was able to relate the topics from the real scenarios on the floor.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The topics presented were clear and can be utilized with my current role as an agent.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The simulation exercises helped me understand the topics well.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. As an agent I will be able to use this to enhance my performance and metrics.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The presentation of material was clear and concise.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. The handouts provided are valuable and helpful to me.
     
      1 2 3 4 5  
    Strongly disagree  Strongly agree


  1. What made the instructor effective?


  1. What are your suggestions to improve the performance of the instructor?


  1. What are your suggestions to improve the handouts and the presentation material?


  1. Provide us feedback on how we can make the course better?





HP HHO Program
Boise, ID