Address Correction

HHO allows minor corrections to ship-to addresses once an order is placed and prior to shipment to prevent mis-deliveries. Request may be attempted for CTO and STO/3PP items not shipping SmartPost.
Always advise the customer that address corrections are only requests and we are unable to guarantee that the change can be successfully made even when the request is valid. Why?:
The item may already be out for delivery and cannot be changed
For the security of our customers, HHO has restrictions on address changes or corrections.
For security reasons, Address correction requests cannot be used to completely change a ship-to address just because a customer wants to ship it somewhere else entirely.


A red asterisk (*) indicates required questions.

Notes


Customer's First Name*


Customer's Last Name*


Customer's Email Address*


Phone Number*


Order Number*


Product  *


Model Number or Series*


Order Type  *


Shipping information:
For the CE number, Mark NA if STO Item.
Copy and paste any tracking numbers from TOMI
Copy and paste the shipping address from TOMI

CE Number*


Estimated Shipped Date e.g(11/18/2012)*


Request Type  *


Address Correction Reason  *


Tracking Numbers


Current Current Street Address*


Current State*


Current Zip Code*


Shipping to a Business*
Yes
No


Business Name


Corrected Street Address*


Corrected Shipping City*


Correct Shipping State*


Corrected Shipping ZipCode*


Agent TOMI ID*


Agent Name*


Agent Team Lead*





HP HHO Program
Boise, ID