HP Rep Health Check

Be honest with your answers.


A red asterisk (*) indicates required questions.

  1. Do you feel you have the right training to be a successful HP representative? Choose accordingly *
    Yes – I feel I got the right training
    No – lack of product training
    No – process training is too complicated and confusing
    No – training was not delivered properly. No connection
    Answers B,C and D


  1. In your opinion, do all support group (TL, QA and Trainer) have the right knowledge, skill set and willingness to help?*
    Yes – TL, QA and Trainer are very knowledgeable and helpful
    Some TLs are not knowledgeable and helpful
    Some QAs are not knowledgeable and helpful
    Some Trainers are not knowledgeable and helpful


  1. What drives/motivates you to come to work for HP? Rank them 1 being the top priority*
        1 2 3 4 5
    Getting paid and getting incentives  
    Learning new things  
    Helping others (customers and teammates)  
    Career opportunity  
    Gaining new friends  


  1. Do you feel you are making a difference in helping customers? *
    Helping customers makes me feel good and fulfilling
    Helping customers for me is just a task for me to get paid
    I’m just doing what I am told to do
    I don’t feel any difference


  1. Choose the appropriate answer *
    I feel I don’t have any room to fully help the customer
    I am doing what is being asked and instructed to meet certain guidelines
    I feel I have the power to do everything to help the customer


  1. Any other feedback whether Good or Bad please add them*





HP HHO Program
Boise, ID