2018 SMB New Hire Classroom Eval Results

1 Most agree (very satisfied)
5 Least agree (very dissatisfied)
Name: 


  1. The Trainer maintained a positive learning environment and was open and responsive to the needs of the group. (Space is available for any comments at survey end).
    1 2 3 4 5


  1. The Trainer provided examples of and role modeled expected behaviors.
    1 2 3 4 5


  1. The Trainer asked clear, open-ended questions to encourage participation and learning.
    1 2 3 4 5


  1. The Trainer utilized the experience and knowledge of class members to support the learning process.
    1 2 3 4 5


  1. The Trainer provided opportunities to practice and apply skills learned.
    1 2 3 4 5


  1. The Trainer clearly instructed exercises and activities and related the purpose and learning back to the job.
    1 2 3 4 5


  1. I have a basic understanding of our products and services and the tools and resources to use for additional information about them.
    1 2 3 4 5


  1. I am confident in my ability to recommend the products and services that best fit the customer wants and needs.
    1 2 3 4 5


  1. I have a basic understanding of the Account Management process.
    1 2 3 4 5


  1. I understand what is expected as far as building and maintaining a profitable customer pipeline.
    1 2 3 4 5


  1. Shadowing current employees was helpful in developing my understanding of my roles and responsibilities as a Tier 1 Rep.
    1 2 3 4 5


  1. What are two to three things that went well during the classroom portion of the training and what was the impact of each to your learning?


  1. What are two to three things would you have us do differently during the classroom portion of the training and why?





HP HHO Program
Boise, ID