2021 HP APJ | Product Knowledge and Soft Skills Survey
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A red asterisk (*) indicates required questions.

  1. Select your country and LOB *
    AU - CHAT
    AU - VOICE
    MY - CHAT
    MY - VOICE
    SG - CHAT
    SG -VOICE


  1. Rank as to what product you need more assistance with. Wherein 1 would the most needed assistance.*
        1 2 3 4 5 6 7 8 9 10
    Commercial Laptops  
    Consumer Laptops  
    Commercial Desktops  
    Consumer Desktops  
    Commercial Printer  
    Consumer Printer  
    Monitor  
    Supplies  
    Carepack  
    Docking Station  


  1. Rank as to what product you need more assistance with. Wherein 1 would the most needed assistance.*
        1 2 3 4 5
    Soft Skills: Probing Questions  
    Soft Skills: Positioning Statements  
    Soft Skills: Customer Profiling  
    Soft Skills: Acknowledgement  
    Soft Skills: Asking Questions in a logical manner  


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