Tech Support Survey - SMB AGENTS


A red asterisk (*) indicates required questions.

  1. LOB*
    Tier 1
    Returns
    SMB


  1. Oracle ID*


  1. Please ask the customer what number they called for Tech Support?*


  1. If applicable - Ask the customer if they spoke to a Tech Support Rep prior to this call*
    Yes
    No


  1. If you answer Yes in Question 4 (Try to ask details from the customer)
    Like: Case #, Rep name and etc*





HP HHO Program
Boise, ID