NWT Navigator

Please provide comments concerning your NWT Navigator experience. We use your feedback to make future improvement to this and other NWT services.


  1. I know who my NWT Navigator is.
    Yes
    No


  1. I had contact with my NWT Navigator on average:
    Once a week
    Every other week
    Once a month
    Other


  1. My level of contact with my NWT Navigator was:
    Not frequent enough
    Just right
    Too frequent


  1. I communicated with my NWT Navigator via (check all that apply):
    Phone
    Email
    Video chat
    Other


  1. Please provide any comments on the frequency and method of communication with your NWT Navigator.


  1. The level of support I received from my NWT Navigator was:
    Not enough support
    Just right
    Too much support


  1. I understood how and when to contact my NWT Navigator for support.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. My NWT Navigator provided support in the following areas (check all that apply):
    Systems (CWW, WWP, CARES)
    The NWT process
    Job Function/Role
    Case management techniques
    Other


  1. Please provide any comments on the support received from your NWT Navigator.


  1. My experience with my NWT Navigator enhanced the NWT process.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. My overall experience with my NWT Navigator was:
     
      1 2 3 4 5  
    Poor  Excellent


  1. What was the most beneficial part of your NWT Navigator experience?


  1. How can the NWT Navigator experience be improved?





Neb Macura
WI