DCF Survey Questions

Thank you for providing your feedback on this survey. The Partner Training Team is in the process of developing W-2 Refresher Training for experienced FEPs. We are using the information you provide as a needs assessment to determine what topics to include in the refresher training.

Name (optional): 


A red asterisk (*) indicates required questions.


  1. Please identify your Bureau/Section:*
    Bureau of Regional Operations
    Contract Administration Section
    Milwaukee Operations Section
    Program Integrity & Customer Service Section
    TANF Automation Section
    TANF Policy Section


  1. What categories are you monitoring currently, and what trends are you seeing?



  1. What categories are you not monitoring currently, but you plan to check in the future?


  1. What are FEPs doing well?


  1. What do you think contributes to FEPs' success in those areas?


  1. What is the bare minimum you require for a case to successfully pass that category?


  1. What are the biggest problem areas where FEPs are not meeting the bare minimum?


  1. What do you think is the root cause of these FEP errors?
    Lack of knowledge
    Miscommunication
    Overwhelmed/Lack of time
    Misinterpretation of policy
    Other - Enter comments below


  1. Comments related to Question 8:


  1. In which areas do FEPs need more training?
    Extensions/Time Limits
    Comments
    Assessments
    Activities
    Goals
    Entering Employment
    Placement Determination
    Verification
    Confidentiality
    Participation Tracking
    Other - Enter comments below


  1. Comments related to Question 10:


  1. Have agencies brought any potential training issues to your attention? If so, what are they?


  1. What else do you know that we did not ask you?





WI