Monitored Production -Commercial - Business Processes- Survey
Name (optional): 


A red asterisk (*) indicates required questions.

  1. Did you receive enough training on how to search for Work Instructions in theSource?*
    No
    Yes


  1. Do you get too many results when searching theSource and don't know which Work Instruction to use? *
    No
    Yes


  1. Do you know how to use the filters to the Right of the results to reduce your search results? *
    No
    Yes
    I am only familiar with the filters at the Top of theSource


  1. Do you use the filters to the right of the results in addition to the filters at the top in theSource to narrow down your search results?*
    No
    Yes
    I am only familiar with the filters at the Top of theSource


  1. When you ask a SME a question about a process do they .......... Please select all responses below that apply*
    provide you the answer or Work Instruction
    ask what key words/phrases you searched for in theSource
    ask what WI you are looking at in theSource
    show you how to search for Work Instruction in theSource
    Review the Work Instruction in theSource with you if you have questions after your call


  1. What could we do to improve training on theSource to make it easier for you to use?


  1. What hinders you from using theSource? i.e. too many results when searching, don't know what key word to use when searching etc.


  1. In training was the Content ID : TSRC-PROD-012793
    Become a Certified theSource Wizard: Index reviewed in theSource? *
    Yes
    No
    Yes but would like to spend more time on this
    Yes but did not practice what was reviewed in the Index


  1. In training when reviewing a Work Instruction, how did the trainer have you search for it in theSource?
    Provided the WI number to search in theSource
    Provided key words/phrases to search in theSource to find the WI
    Asked what you would use to search for the WI in theSource





Guy Macdonald