ICM Audatex / Day 2 Workshop
Name: 


  1. How likely are you to recommend this training to your peers?
     
      1 2 3 4 5 6 7 8 9 10  
    Extremely unlikely  Extremely likely


  1. In less than 5 words, how would you describe this training session?


  1. Please rate the relevance of this training to your job.
     
      1 2 3 4 5  
    Not relevant  Very relevant


  1. How much will this training help you make a difference for our customers?
     
      1 2 3 4 5  
    Very little  A Lot


  1. How much did you know about ICM Audatex / Day 2 Tips before attending this training?
     
      1 2 3 4 5  
    No knowledge   Extensive knowledge


  1. How much do you know about ICM Audatex / Day 2 now?
     
      1 2 3 4 5  
    No knowledge  Extensive knowledge


  1. How can we improve the training to help you transfer the skills you learned to make a difference for our customers?
    (Select all that apply)
    Provide a better explanation of how the topic of the training will help make a difference for the customer
    More explanation about how I CAN apply the skills of this training to make a differnece for the customer
    Add more customer handling exercises to help me apply the skills to make a difference for the customer
    The training clearly provided the skills, knowledge and practice required for me to make a difference for the customer
    Not applicable


  1. The training provided me with the opportunity to:
    (Select all that apply)
    Practice what I learned
    Use the training material provided
    Ask questions
    Think and reflect about what I learned
    Contemplate how I will apply what I learned to my job
    The training did not provide any of these opportunites


  1. Please rate the ability of the facilitator to help you learn.
     
      1 2 3 4 5  
    Poor  Excellent


  1. During the training, the facilitator...
    (Select all that apply)
    Demonstrated knowledge of the topic of the training
    Clearly explained the topic of the training
    Answered my questions
    Provided feedback
    Encouraged participation
    Was approachable
    Was organized
    Was punctual
    Was patient
    Was enthusiastic about the subject of the training
    Facilitator did not demonstrate any of these attributes


  1. How confident are you about your ability to apply the skills and knowledge from this training to your job?
     
      1 2 3 4 5  
    Not confident  Very confident


  1. Do you feel that you will receive the support you need to apply the new skills to your job?
    Yes
    No
    N/A


  1. Is the technology in place to allow you to apply the new skills when you return to your job?
    Yes
    No
    N/A


  1. Are the existing processes in your business unit supporting the applicatoin of the new skill(s) and knowledge?
    Yes
    No
    N/A


  1. If you could change ONE thing about this training, what would it be?


  1. What is the most valuable thing you learned during this training that will help you make a difference for our customer?


  1. Describe in a few words your level of participation in this training session.





Aviva Canada Learning and Development
Aviva Canada
Scarborough, ON