Quia - Aviva Canada Learning and Development's Profile

2013 Orientation Survey
- Aviva USA Corporate New Hire Onboarding/Orientation Survey - 11/30/12
- Aviva USA Corporate New Hire Onboarding/Orientation Survey - 11/30/12 - (copy)
AVIVA IO TRAINING
- Evaluation of ACTION-Customer Service Training
- Evaluation of ACTION-Customer Service Training
- Evaluation of ACTION-Customer Service Training
- NB Cross Training
- NH Training Survey
Aviva LEarning and Career User Expe
- Career and Learning at Aviva
- Career and Learning at Aviva - Canada
- Career and Learning at Aviva Investors
BBD Sessions
- BBD Session 1-November 9
- BBD Session 2-November 19
- BBD Session 3 - April 9
- BBD Session 4 - May 7
- Better Business Decisions @ Conference
Business Income Insurance
- Participant Reaction Survey- Aviva Business Income Seminar, Aviva Head Office, Scarborough, Ontario September 4, 2012
- Participant Reaction Survey- Aviva Business Income Seminar, Hamilton, Ontario September 12, 2012
- Participant Reaction Survey- Aviva Business Income Seminar, London, Ontario September 28, 2012
- Participant Reaction Survey- Aviva Business Income Seminar, Mississauga, Ontario August 29, 2012
- Participant Reaction Survey- Aviva Business Income Seminar, Ottawa Ontario August 23, 2012
- Participant Reaction Survey- Aviva Business Income Seminar, Toronto Ontario October 17,2012
- Participant Reaction Survey- Aviva Business Income Seminar, Western Canada August 13-17, 2012
CCSO WC Training Surveys
- Elite Underwriting - April 18-20, 2011
- Ontario New Hire Training - June 2010
- Ontario PROPERTY Underwriting Training - September 2011
- West New Hire Training - October 2011
CL Service Centre
- CL Service Centre - AOT May 2012
- CL Service Centre - Renewal April 2012
CL UW 90DAY PROGRAM MONTH 1
- CLUW 90 Day Program - FRIDAY , Week 4 - Job Shadowing
- CLUW 90 Day Program - FRIDAY, Week 3 - Job Shadowing
- CLUW 90 Day Program - MONDAY, Week 3 - Job Shadowing
- CLUW 90 Day Program - THURSDAY , Week 4 - Job Shadowing
- CLUW 90 Day Program - THURSDAY, Week 3 - Job Shadowing
- CLUW 90 Day Program - TUESDAY, Week 3 - Job Shadowing
- CLUW 90 Day Program - TUESDAY, Week 4 - Job Shadowing
- CLUW 90 Day Program - WEDNESDAY , Week 4 - Job Shadowing
- CLUW 90 Day Program - WEDNESDAY, Week 3 - Job Shadowing
- CLUW 90 DAY WEEK 2
CL UW 90DAY PROGRAM MONTH 2
- CLUW 90 Day Program - FRIDAY Week 5 - Job Shadowing
- CLUW 90 Day Program - MONDAY, Week 5 - Job Shadowing
- CLUW 90 Day Program - THURSDAY, Week 5 - Job Shadowing
- CLUW 90 Day Program - TUESDAY, Week 5 - Job Shadowing
- CLUW 90 Day Program - WEDNESDAY, Week 5 - Job Shadowing
- CLUW 90 DAY WEEK 6
- CLUW 90 DAY WEEK 7
- CLUW 90 DAY WEEK 8
CL UW 90DAY PROGRAM MONTH 3
- CLUW 90 DAY WEEK 10
- CLUW 90 DAY WEEK 11
- CLUW 90 DAY WEEK 12
- CLUW 90 DAY WEEK 9
ClaimCenter Training
- ClaimCenter Train The Trainer Training November 25-29, 2013
Claim-Condominium Claims Ontario
- Participant Reaction Survey- Condominium Claims Ontario, April 12, 2012 Ottawa
- Participant Reaction Survey- Condominium Claims Ontario, April 19, 2010
- Participant Reaction Survey- Condominium Claims Ontario, April 22, 2010
- Participant Reaction Survey- Condominium Claims Ontario, April 26, 2010
- Participant Reaction Survey- Condominium Claims Ontario, April 28, 2010
- Participant Reaction Survey- Condominium Claims Ontario, April 30, 2010
- Participant Reaction Survey- Condominium Claims Ontario, February 10, 2012 Scarborough
- Participant Reaction Survey- Condominium Claims Ontario, February 7, 2012 Otip Training Centre, Waterloo
- Participant Reaction Survey- Condominium Claims Ontario, July 19, 2011 Ontario
- Participant Reaction Survey- Condominium Claims Ontario, March 19,2013 Toronto
- Participant Reaction Survey- Condominium Claims Ontario, May 4, 2010
- Participant Reaction Survey- Condominium Claims Ontario, November 18, 2011
CLAIMS - BRC & PE
- Participant Reaction Survey- New Home Warranty Group Training January 23-27, 2012
- Participant Reaction Survey- Residential Construction Basics Workshop December 1&2 , 2010. Toronto Ontario
- Participant Reaction Survey- Residential Construction Basics Workshop March 13 & 14, 2012. Scarborough
- Participant Reaction Survey- Scoping Workshop March 15, 2012 Scarborough.
CLAIMS - CPW
- Participant Reaction Survey- Commercial Policy Wording WorkShop 23 - 24 February 2012, Ontario
- Participant Reaction Survey- Commercial Policy Wording WorkShop 23 - 24 March 2011, Ontario
- Participant Reaction Survey- Commercial Policy Wording Workshop, Atlantic June 15 -16, 2011
CLAIMS - LETS TALK COMMERCIAL
- Let's Talk Commercial. Commercial Claims Handling & Evaluation Module B
- Let's Talk Commercial. Commercial Claims Handling & Evaluation Module C. Statement Taking.
- Let's Talk Commercial. Commercial Claims Handling & Evaluation Module D.
Claims- Brilliant Claims Customer
- Participant Reaction Survey-Brilliant Claims Customer Service-May 18-20, 2010
Claims Builders Risk
- Participant Reaction Survey- Builders Risk Claims & Coverage(s) In Class, Atlantic June 2011
- Participant Reaction Survey- Builders Risk Claims & Coverage(s) In Class, Ontario January 31, 2012
- Participant Reaction Survey- Builders Risk Claims & Coverage(s) In Class, Ontario July 20, 2011
- Participant Reaction Survey- Builders Risk Claims & Coverage(s) In Class, Ontario July 21, 2011
- Participant Reaction Survey- Builders Risk Claims & Coverage(s) In Class, Ottawa September 7, 2011
Claims Elite Marine Nautimax
- Participant Reaction Survey- Elite Marine Training Nautimax May 22 and 23, 2013
Claims Motor Truck Cargo On Line
- Participant Reaction Survey- Motor Truck Cargo In Class presented to Atlantic Property Team October 27, 2010 Halifax Nova Scotia
- Participant Reaction Survey- Motor Truck Cargo In Class presented to National Supervisors Conference October 13, 2010
- Participant Reaction Survey- Motor Truck Cargo In Class presented to Ontario Property Claims. 2 sessions November 15 & 16, 2010
- Participant Reaction Survey- Motor Truck Cargo In Class presented to Ontario Property Team in Kitchener Ontario on November 30, 2010
- Participant Reaction Survey- Motor Truck Cargo In Class presented to Ontario Property Team in Ottawa Ontario on November 25, 2010
- Participant Reaction Survey- Motor Truck Cargo In Class Presented to Western Canada Property Teams On December 8, 9 & 10 Vancouver, Edmonton & Winnipeg .
CLAIMS- PD Liability
- Participant Reaction Survey-Ontario PD Liability Symposium- April 15, 2010
- PD Liability - June 17, 2010
- PD Liability - June 18, 2010
- PD Liability - June 25, 2010
- PD Liability - September 8, 2010
CONCIERGE: OVATION 2013
- *** Ovation Training - Original ***
- Ovation Training: July and August 2013
- Ovation Training: Survey Date Feb. 27, 2013
- Post New Hire Training Survey: Ovation New Hire (Feb 2013)
CONCIERGE SERVICE CENTRE: 2012
- Concierge Service Centre - Cross Training Survey
- Concierge Service Centre - Cross Training Survey - Ontario
- Concierge Service Centre - Elite Atlantic Cross Training
- Concierge Service Centre - West New Hire Survey - Aug/Sept - SP
- Concierge Service Centre - West New Hire Survey - SP
CONCIERGE SERVICE CENTRE: 2013
- Billing - New Hire Survey
- Concierge Service Centre - Adverse Contractual Action
- Concierge Service Centre - Cross Training Survey - Original
- Concierge Service Centre - New Hire Survey
- Concierge Service Centre - New Hire Survey - Original
- Concierge Service Centre - Property Underwriting Essentials (April 2013)
- Concierge Service Centre - Refresher Survey - Original
- Concierge Service Centre - West Elite (June 2013)
- OIS - Ontario Elite Underwriting
- OIS- Cross Training Survey - Alberta
Contact Centre- FLT Quality Score
- Participant Reaction Survey- FLT Scorecard April 7, 2010
Contact Centre- Modular Messaging
- Participant Reaction Survey-Modular Messaging- May 13, 2010
- Participant Reaction Survey-Modular Messaging- May 18, 2010
Contact Centre-Avaya Hardphone
- Participant Reaction Survey-Avaya Hardphone IC- April 9, 2010
- Participant Reaction Survey-Avaya IC- May 27, 2010
- Participant Reaction Survey-Avaya IC Voice- June 10, 2010
- Participant Reaction Survey-Avaya Multimedia- June 17, 2010
- Participant Reaction Survey-Avaya Multimedia- May 27, 2010
- Participant Reaction Survey-Avaya Phase I - May 13, 2010
- Participant Reaction Survey-Avaya Phase I- May 18, 2010
Contact Centre-Brilliant Broker Exp
- Participant Reaction Survey-Brilliant Broker Experience (BBE)- May 25, 2010
Contact Centre-Listen To Customer
- Participant Reaction Survey-Listen to Our Customers- April 7, 2010
CSTP TOM Readiness Survey
- PTSI et MEC: Sondage auprès des utilisateurs
- PTSI et MEC: Sondage auprès des utilisateurs - (Final Copy)
- PTSI et MEC: Sondage auprès des utilisateurs - (Final Test Copy)
- PTSI (Guidewire/ClaimCenter) Sondage auprès des utilisateurs - Février 2014
- PTSI Sondage auprès des utilisateurs - Février 2014 - (copy)
Facilitation Skills 101
- Facilitation Skills - Danette's Team
Foundation Leadership Workshops
- Participant Reaction Survey-Honest Conversations- May 26, 2010 TORONTO
- Participant Reaction Survey-Honest Conversations- May 13, 2010-Topeka
- Participant Reaction Survey-Honest Conversations- May 14, 2010-Topeka
- Participant Reaction Survey-Honest Conversations-May 11th, 2010-Des Moines
- Participant Reaction Survey-Honest Conversations-May 12th, 2010-Des Moines
- Participant Reaction Survey-Leader Led in Class- Honest Conversations- May 25, 2010 TORONTO
- Participant Reaction Survey-Leadership Perspectives
- Participant Reaction Survey-Leading People 6 - June 1, 2010 TORONTO
- Participant Reaction Survey-Leading People 6 – June 11, 2010
- Participant Reaction Survey-Leading People 6 – June 16, 2010
- Participant Reaction Survey-Leading Through Change – June 10, 2010
- Participant Reaction Survey-Leading Through Change – May 27, 2010 TORONTO
- Participant Reaction Survey-Leading Through Change- June 17, 2010
- Participant Reaction Survey-Managing for Performance Improvement – June 15, 2010
- Participant Reaction Survey-Talking Talent – June 16, 2010
- Participant Reaction Survey-Talking Talent- May 25, 2010 TORONTO
- Participant Reaction Survey-Talking Talent- May 26, 2010 TORONTO
- Participant Reaction Survey-Talking Talent-May 11th, 2010-Des Moines
- Participant Reaction Survey-Talking Talent-May 12th, 2010-Des Moines
- Participant Reaction Survey-Talking Talent-May 13, 2010-Topeka
- Participant Reaction Survey-Talking Talent-May 14, 2010-Topeka
- Participant Reaction Survey-Talking Talent-May 18th, 2010-Des Moines
- Participant Reaction Survey-Talking Talent-May 19th, 2010-Des Moines
- Participant Reaction Survey-Talking Talent-May 19th, 2010-Des Moines - (copy)
Front Line Manager Program
- Bringing It All Together - Wave 1 (Pilot)
- Bringing It All Together - Wave 11
- Bringing It All Together - Wave 12
- Bringing It All Together - Wave 3
- Bringing It All Together - Wave 5
- Bringing It All Together - Wave 7
- Coaching for Performance - Wave 1
- Coaching for Performance - Wave 12
- Coaching for Performance - Wave 13
- Coaching for Performance - Wave 14
- Coaching for Performance - Wave 15
- Coaching for Performance - Wave 3
- Coaching for Performance - Wave 5
- Coaching for Performance - Wave 7
- Foundations of Leading Myself (WebEx's) - Wave 1 Pilot Group
- Foundations of Leading Myself (WebEx's) - Wave 11
- Foundations of Leading Myself (WebEx's) - Wave 12
- Foundations of Leading Myself (WebEx's) - Wave 13
- Foundations of Leading Myself (WebEx's) - Wave 14
- Foundations of Leading Myself (WebEx's) - Wave 15
- Foundations of Leading Myself (WebEx's) - Wave 2 Pilot Group
- Foundations of Leading Myself (WebEx's) - Wave 3
- Foundations of Leading Myself (WebEx's) - Wave 3 - (copy)
- Foundations of Leading Myself (WebEx's) - Wave 4
- Foundations of Leading Myself (WebEx's) - Wave 5
- Foundations of Leading Myself (WebEx's) - Wave 6
- Foundations of Leading Myself (WebEx's) - Wave 7
- Front Line Manager Program - 3 Month Delegate Evaluation
- Front Line Manager Program - 3 Month Delegate Evaluation - Wave 2
- Front Line Manager Program - 3 Month Delegate Evaluation - Wave 3
- Front Line Manager Program - 3 Month Delegate Evaluation - Wave 5
- Front Line Manager Program Wave 1 - 3 Month Manager Evaluation
- Front Line Manager Program Wave 2 - 3 Month Manager Evaluation
- Front Line Manager Program Wave 3 - 3 Month Manager Evaluation
- Front Line Manager Program Wave 5 - 3 Month Manager Evaluation
- Leading In Aviva - Wave 1 Pilot Group
- Leading In Aviva - Wave 11
- Leading In Aviva - Wave 12
- Leading In Aviva - Wave 13
- Leading In Aviva - Wave 14
- Leading In Aviva - Wave 15
- Leading In Aviva - Wave 2 Pilot Group
- Leading In Aviva - Wave 3
- Leading In Aviva - Wave 4
- Leading In Aviva - Wave 5
- Leading In Aviva - Wave 6
- Leading In Aviva - Wave 7
- Leading In Aviva - Wave 8
- Post FLM Manager Survey
- Post FLM Manager Survey - Wave 3
- Post FLM Manager Survey - Wave 5
- Strategic Execution - Wave 1 (Pilot)
- Strategic Execution - Wave 11
- Strategic Execution - Wave 12
- Strategic Execution - Wave 13
- Strategic Execution - Wave 14
- Strategic Execution - Wave 15
- Strategic Execution - Wave 3
- Strategic Execution - Wave 5
- Strategic Execution - Wave 7
Honest Conversations 2012
- Honest Conversations 2012 - Session 1 - Dec 3rd Morning
- Honest Conversations 2012 - Session 2 - Dec 3rd Afternoon
- Honest Conversations 2012 - Session 3 - Dec 4th Morning
- Honest Conversations 2012 - Session 4 - Dec 4th Afternoon
Introduction To Property Claims
- Introduction To Property Claims April 26-29, 2011 Hamilton Care Centre - (copy)
- Introduction To Property Claims April 5-8, 2011 Hamilton Care Centre
- Introduction To Property Claims February 21-22, 2012 Toronto.
- Introduction To Property Claims July6,7 & 8 2010 Hamilton Care Centre
- Introduction To Property Claims September 21& 22, 2011
Leading@Aviva Canada
- Leading@Aviva 1-Day Post Session Evalution (November 26)
- Leading@Aviva 1-Day Post Session Evalution (September 24)
- Leading@Aviva Post Session Evalution (April 16/17)
- Leading@Aviva Post Session Evalution (April 20/21)
- Leading@Aviva Post Session Evalution (April 22/23)
- Leading@Aviva Post Session Evalution (April 23/24)
- Leading@Aviva Post Session Evalution (April 27/28)
- Leading@Aviva Post Session Evalution (April 29/30)
- Leading@Aviva Post Session Evalution (May 11/12)
- Leading@Aviva Post Session Evalution (May 21/22)
- Leading@Aviva Post Session Evalution (May 4/5)
- Leading@Aviva Post Session Evalution (May 7/8)
- Leading@Aviva Post Session Evalution (November 17/18)
- Sondage : Diriger @ Aviva (Le 19/20 mai)
MEASUREMENT SURVEY TEMPLATES
- NEW HIRE ORIENTATION WEBEX - January 2012
- Participant Reaction Survey-Leader Led in Class Template
MOVING TO GREAT
- Sondage : Changer Pour Le Mieux : Séance No. 1 (Le 14 septembre)
- Sondage : Changer Pour Le Mieux : Séance No. 2 (Le 15 septembre)
- Sondage : Changer Pour Le Mieux (Le 17 oct)
- Sondage : Changer Pour Le Mieux (Le 25 fév)
Our Space Markham
- Our Space: Post-Leader Session Survey
QBQ - Question behind the Question
- UNDERWRITING Participant Reaction Survey-QBQ SCL STAFF
SALES
- Participant Reaction Survey-Becoming a Trusted Advisor- June 2, 2010- Vancouver
- Participant Reaction Survey-Becoming a Trusted Advisor-May 11th, 2010- CALGARY
- Participant Reaction Survey-Becoming a Trusted Advisor-May 5th, 2010
- Participant Reaction Survey-Becoming a Trusted Advisor-May 7th, 2010
Statement Taking NEW 20102013-06-13-12-26-53
- Statement Taking & Interviewing Workshop- NEW
Surveys with No Responses
- BSC Representatives Survey - Changing Conversations
- ICM Audatex / Day 2 Workshop
Underwriting L&D
- CSC Underwriting Technical Knowledge & Skills Survey [Draft May 12 2014]
<B>Consultation Skills<B>
Aviva Call Tool
Aviva Way of Selling for Sales Service Underwriters
Class and Instructor Evaluation
Core Commercial Lines - Testing Survey
Développement des affaires de connaissance de produit-Autoévaluation 2010
Développement des affaires de connaissance de produit-Autoévaluation 2010 - Présenter les produits
Développement des affaires de connaissance de produit-Autoévaluation 2010 - Présenter les produits - (copy)
Évaluations en français des volets 2 et 3
General Mainframe - Online Simulation Testing Survey
Managing @ Aviva - 120 Day Follow Up
Managing at Aviva Survey
New Hire Survey
No Lapse Guarantee Rider
ON BSC PROPERTY TRAINING (2)
Participant Reaction Survey- Crime Wording(3D)
Pending Lapse
RTM Refresher Information Session
Summer Student Internship Survey
Training Need Assessment - Underwriting a Property policy in PolicyCenter