Evaluation of ACTION-Customer Service Training

Evaluation of ACTION-Customer Service Training delivered on November 10th, 2011
Name (optional): 


A red asterisk (*) indicates required questions.

  1. How would you rate your overall level of skills and knowledge about the course BEFORE you attended the training?*
     
      1 2 3 4 5  
    None   Excellent


  1. How would you rate your overall level of skills and knowledge about the course AFTER you attended the training?*
     
      1 2 3 4 5  
    None   Excellent


  1. Did the training room accomodate your learning style? *
    Yes
    No


  1. If you answered NO to the previous question, please tell us why.


  1. What is the most valuable thing you learned and will apply back at your desk? *


  1. How would you rate your satisfaction with the instruction and facilitation by the trainers? *
     
      1 2 3 4 5  
    Dissatisfied  Completely Satisfied


  1. The trainers were knowledgeable about the content of the program*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please share with us any comments you have about the trainers.


  1. Would you reccommend this training to a colleague? *
    Yes
    No


  1. What comments do you have about ANY aspect of ACTION-Customer Service Training.





Aviva Canada Learning and Development
Aviva Canada
Scarborough, ON