Aviva Call Tool

feedback from exisiting users of the Aviva Call Tool


             

             

Name: 


A red asterisk (*) indicates required questions.

  1. How were you exposed to the Aviva Call Tool?*
    New hire training
    Pilot Group
    one-on-one training


  1. What is your understanding of why we created the Aviva Call Tool?*


  1. When you began using the tool, what was the most challenging for you?*


  1. What do you like most about the tool?*


  1. How easy it is to choose or find a scenario?*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. In the last 2 weeks have you had to switch to phone-pad due to performance issues with the tool?*
    Yes
    No


  1. A benefit of this tool is that the work list and document type pre-assigned makes it easier to create a work item.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Using the Aviva Call Tool assists you in providing accurate information to the team who will work the item.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. What improvements would you suggest be made to the tool? *


  1. Comments





Aviva Canada Learning and Development
Aviva Canada
Scarborough, ON