Concierge Service Centre - West New Hire Survey - Aug/Sept - SP

Topic: West New Hire
Date: Sept 2012
Trainer: Shannon Pece


             

             

Name: 


A red asterisk (*) indicates required questions.

Course Content
The skills & knowledge included in this training are highly relevant and applicable to the demands of your job/role. *
 
  1 2 3 4 5  
Strongly Disagree   Strongly Agree


If you disagree, we would like to know why:


How would you describe your overall satisfaction with the course content?*
 
  1 2 3 4 5  
Dissatisfied   Completely Satisfied


Trainer

How would you rate your satisfaction with the instruction and facilitation of the trainer?

*
 
  1 2 3 4 5  
Dissatisfied   Completely Satisfied


The trainer was knowledgeable about the content.*
 
  1 2 3 4 5  
Strongly Disagree   Strongly Agree


Select the qualities that apply to your Trainer:*
Professional
Punctual
Patient
Solid Understanding of the Subject Matter
Good Communications Skills
Organized
Provided an Interactive Learning Environment
Fun


Learning Achievements

BEFORE attending the training session, how would you rate your overall level of knowledge regarding Aviva's Underwriting Guidelines/Requirements?*
 
  1 2 3 4 5  
None  Excellent


Learning Achievements

By the end of the training session, how would you rate your level of knowledge regarding Aviva's Underwriting Guidelines/Requirements?*
 
  1 2 3 4 5  
None  Excellent


Learning Acchievements

BEFORE attending the training session, how would you rate your overall level of knowledge regarding the Broker Portal Entry process?*
 
  1 2 3 4 5  
None  Excellent


Learning Achievements

By the end of the training session, how would you rate your level of knowledge regarding the Broker Portal Entry process?*
 
  1 2 3 4 5  
None  Excellent


Impact of Learning

What is the most valuable thing you learned and will apply back at your desk?*


How will this help you in your job/role?*


Will you be able to apply the skills and knowledge learned during this training?*
Yes
No


If you answered No, please tell us why.



Comments

What comments do you have about ANY aspect of the training?






Aviva Canada Learning and Development
Aviva Canada
Scarborough, ON