Business Rate Plan Analysis (RPA)



  1. On average out of 20 Biz customers how many customers initiate a RPA?
    1-5
    5-10
    10-15
    15-20
    0


  1. On average out of 20 Biz customers how many RPA's do you inititate?
    1-5
    5-10
    10-15
    15-20


  1. On average how many RPA's do you complete in one month?


  1. On a scale of 1-5 with 5 being excellent rank the tools you have to complete an accurate analysis for your customers?
    1 2 3 4 5


  1. If you had a RPA tool how often would you use it?
    Almost Always
    Never
    Sometimes
    If the customer initiated issues with there plan