Faculty Secretary Survey for Shirl

You are being asked to complete the survey that follows to evaluate your faculty secretary, Shirl Pankey-Butler. Use the Ratings Categories to rate your secretary according to your opinion. Your answers will be grouped with other faculty members’ responses. Please feel free to add any comments. You may include your name if you wish. Otherwise leave the name field blank. Thank you for your participation.

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A red asterisk (*) indicates required questions.


  1. Job Knowledge- The extent to which the faculty secretary possesses and applies the practical and technical knowledge and skills required to complete assignments efficiently and effectively. This includes adapting to changing skill requirements and pursuing developmental opportunities relating to job responsibilities. Question 1.1 Keeps up-to-date on current developments/technology, adapts to changing job requirements and pursues development opportunities related to job responsibilities. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Job Knowledge Continued- Question 1.2 Keeps up-to-date on current developments/technology, adapts to changing job requirements and pursues development opportunities related to job responsibilities. Usually knows sources of information to get answers to questions.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Job Knowledge Continued Question 1.3 Usually knows sources of information to get answers to questions.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Job Knowledge Continued Question 1.4 Has a good understanding of the job requirements and a knowledge of materials and methods. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Quantity/Quality of Work- The extent to which the faculty secretary consistently produces the quantity/quality of work expected for his/her level of expertise, given the nature of work and the time/resources available. Quantity/Quality of Work Question 2.1 Completed work has a professional appearance and is accurate and thorough. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Quantity/Quality of Work Question 2.2 Follows through on assignments in a timely manner, meeting deadlines when set.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Quantity/Quality of Work Question 2 3 Accomplishes the required amount of appropriate work within stated deadlines.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Reliability- The faculty secretary can be relied upon to (a) be available for work and (b) effectively fulfill position responsibilities. Reliability Question 3.1 The faculty secretary can be relied upon to (a) be available for work. Reliability Question 3.1 *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Reliability Question 3.2 Effectively fulfills position responsibilities*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Reliability Question 3.3 Responds to calls, emails, etc. in a timely fashion.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Reliability Question 3.4 Follows through and completes assignments on time.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative – The faculty secretary is a self-starter and is willing to assume additional duties when necessary. initiative Question 4.1 Shares new and/ or better ideas for doing things. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative Question 4.2 Seeks out new assignments or opportunities to develop additional skills.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative Question 4.3 Performs duties with minimal supervision. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative Question 4. 4 Acts independently with established guidelines.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative Question 4.5 Welcomes change and new ideas.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Initiative Question 4.6 Demonstrates composure, good judgment and productivity in stressful situations.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Communication- The faculty secretary effectively conveys information and ideas both orally and in writing. This includes listening/reading carefully, understanding, remembering and following oral/written instructions, asking questions of clarification when necessary. Communication Question 5.1 Promotes open and honest communication within department/college by willingly communicating up and down the organization. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Communication Question 5.2 Gives and welcomes feedback.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Communication Question 5.3 Oral and written communication is clear and easy to understand.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Communication Question 5.4 Effectively listens to aid communication and resolve problems.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Problem Solving – The faculty secretary demonstrates proper judgment and the ability to clearly isolate, define and seek solutions to problems. Problem Solving Question 6.1 Takes initiative to identify problems that affect the efficiency of the organization, if directed, researches/evaluates and offers possible solutions. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Problem Solving Question 6.2 Makes decisions in accordance with skills, experience, and level of responsibility.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Problem Solving Question 6.3 Exercises good judgment. Considers a broad range of factors when solving problems.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Problem Solving Question 6.4 Is able to implement solutions in a timely manner.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Teamwork – The faculty secretary cooperatively builds and maintains positive work relationships and takes ownership of work. Teamwork Question 7.1 Keeps other informed about the status or progress of work/projects as appropriate. *
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Teamwork Question 7.2 Works cooperatively and professionally with co-workers and all other staff.*
    Performs above expectations
    Performs well
    Performance needs improvement
    Have Not Observed


  1. Additional Comments: Please write/type any comments regarding your faculty secretary’s performance. Thank you.





Social Science Instructor
Metropolitan Community College