Training Feedback
Name (optional): 


  1. Please share how you feel about your relationship and interactions with your Trainer.


  1. What changes would improve the current relationship with your Trainer?


  1. What has your Trainer shared with you regarding the level of support you will be receiving once you graduate?


  1. What strengths do you feel your Trainer has in delivering the training material?


  1. What changes could your Trainer make to improve your learning experience?


  1. If your Trainer needs to keep doing one thing with respect to their coaching method, what would it be?


  1. Has your Trainer explained how you are performing in key categories (system navigation, troubleshooting skills, multi-tasking, verbal/written skills for example)?


  1. What component of the curriculum has been most effective in preparing you for your role?


  1. What improvements would you make to the training material (include activities, exercises, job aids, etc.) to better prepare you for your role?


  1. Can you explain the specific functions of your role on the production floor, including Transition period?


  1. What metrics or measurements are you expected to meet for your program? Do you understand the impact to your scorecard and overall program success?


  1. How do you like the classroom setup?
    How can we make it better?


  1. How do you like your facility (building)?
    How can we make it better?


  1. What does a Performance Based Culture mean to you?


  1. Do you feel part of the Convergys team?
    If not, how could this improve?


  1. Do you feel you’ve built relationships with other members in your class? Please explain





Training Team