- I feel that my trainer always makes sure we understand the topic before moving on to a new one.
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- I feel that we had enough mock calls and hands-on activities to make me ready for my job.
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- I find the set-up of the classroom very effective for my learning.
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- I see my trainer as a role model and inspiring to work with.
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- I find it easy to access information systems for me to get my job done
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- If you ask me the process I need to follow to perform my job well, I can clearly and easily tell you what it is.
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- I feel that the discussions, and the activities used in training were helpful to me.
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- I can explain what I should do to meet my metrics, since it has been explained to me fully.
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- I feel that my trainer treats us fairly, and shows no favoritism.
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- I feel that my trainer always motivates me to do better at what I do.
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- The people I work with are willing to help each other, even if it means doing something outside their usual activties.
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- I consistently get feedback from my trainer, which allows me to become more efficient in getting my job done.
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- There is very little conflict among my team.
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- I feel that my trainer is always professional, credible, and presentable.
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- I find the quizzes and activities in training helpful to improve my job performance.
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- I share information with others in my team so that we can do the job must faster.
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- I have clear goals and objectives for my job
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- I feel that my trainer is always concerned about my well-being.
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- I feel that my trainer does an excellent job in making me ready for what I should do once I start taking calls.
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- I feel that trainer is always outstanding with how he explains the topics, which makes it easy for me to know what I should do.
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