At which call center are you located? (Please use the abbreviation for the location of your center, for example, EWR for Newark, NJ or JAM for Jamaica) If you're unsure, please confirm with a trainer or supervisor. *
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I understand how I will be able to apply the information in this course when helping customers. *
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If you disagree with the statement above, please explain:
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I found the self-paced module a suitable format for the content covered in this training. *
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If you disagree with the statement above, please explain:
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Do you have any questions about the training content which was not answered in the eLearning module?
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